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Client Services Specialist
Hiring for a global FinTech firm providing electronic foreign exchange (FX) trading solutions to financial institutions. Responsibilities Work alongside front and back office to form the firm's coverage Incident/crisis management Develop and maintain strong client relationships through F2F meetings Aid in continuous service improvement depending on client needs Requirements Minimum 3 years' experience in FX e-trading (client support) Strong understanding of the FIX protocol Basic understanding of the Linux command line Exceptional communication and problem-solving skills Detail-oriented and client-centric approach to support


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