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Rep, Client Processing
Provides quality client service and support to internal clients and occasionally external clients on a daily basis, including phone interaction, problem resolution and account transaction processing in a timely manner. Under direct supervision, performs routine operational tasks in a product or functional area, processing transactions to client accounts or company records and ensuring that the data is correctly entered into the right system. Enters data, keying information from client instructions, and transcribing into processing systems. Detect exceptions and escalate timely and appropriately for prompt resolution. May collaborate with other operational teams to verify that transaction information and details are consistent with client instructions and proper procedures have been followe


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