Ensure that all trades are executed correctly in line with agreed Service Level Agreements (SLAs)
Ensure all trades are executed with a high degree of accuracy
Ensure all consumers are provided with clear information and are kept appropriately informed before, during and after execution as per TCF (Treating Customers Fairly) guidelines. Respond to queries raised by internal areas, Independent Financial Advisers and clients, efficiently and professionally. This includes both verbal and written correspondence
Identify process enhancements, demonstrate and test prior to implementation.
Prioritise workload to ensure no breaches occur.
Contribute to establishing full team procedures and controls along with appropriate maintenance and regular reviews.
Comprehensively monitor inbox and identify items which impact the area, such as trade reports, contract notes, corporate action notices and queries.
To ensure investment system is updated with new security set ups, trades and corporate actions in line with department guidelines.
Input new trades into the relevant custodianâ??s systems ready to be authorised.
Liaise responsibly with all stakeholders, such as investment managers and brokers, in order to resolve issues.
Requirements
Essential skills:
Good numerical skills
Good attention to detail
Accurate data inputting skills
Excellent written and verbal communication skills
Ability to prioritise & work to strict deadlines
Excellent working knowledge of Microsoft Excel and Word
Beneficial skills:
Understanding of trade capture parameters and processes for assets held in UK collectives.
Knowledge of the trade settlements process for various assets held in UK collectives covering worldwide markets.
Knowledge of global markets, asset pricing data and asset data vendors.
Knowledge of corporate events / corporate actions, including the capture, processing and fund accounting entries in NAV production of UK regulated collectives.
Knowledge of UK and international market practices
Essential Qualifications:
5 GCSEâ??s Grade A-C (must include Mathematics and English)
IOC (Investment Operations Certificate) qualification (or willingness to work towards)
Personal Qualities:
Ability to function as part of a team
Confident manner both written and verbally
Ability to work under pressure
Positive attitude
Ability to be flexible and learn quickly
Friendly and approachable
Ability to make a positive contribution to both the team and the Company
Preference will be given to applicants with experience working in an investment or fund operations environment and/or who have a graduate degree.
