At Citi we're not just building technology, we're building the future of banking. Encompassing a broad range of specialties, roles, and cultures, our teams are creating innovations used across the globe. Citi is constantly growing and progressing through our technology, with laser focused on evolving the ways of doing things. As one of the world's most global banks we're changing how the world does business.

Shape your Career with Citi

Citi's Banking franchise is organized around three lines of business: Investment Banking, Corporate Banking and Commercial Banking. The unified Banking and International organization oversees the local delivery of the full firm to clients in each of the 95 markets where Citi has an on-the-ground presence.

Citi Commercial Bank (CCB) is a solutions-led business for the demands of mid-sized and emerging corporates.

We're currently looking for a high caliber professional to join our team as Senior Vice President, In Business Operational and Compliance Risk Lead - Hybrid. Being part of our team means that we'll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That's why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.

We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you're expected to:

• Interact with all CCB business functions and stakeholders, including ICRM, ORM, Operations, and Internal Audit, to identify key Compliance Risks and Policies impacting the Commercial business and working closely with the front line and support staff to ensure execution of key controls
• Be responsible for strengthening CCB Manager's Control Assessment (MCA) framework for Asia Clusters, including development of content for inclusion in CCB's Standard MCA Profile, to ensure completeness of activities, controls, and monitoring/testing as well as execution of QRA/ARA in line with Citi Operational Risk Policy
• Serve as Cluster lead in managing key risk and control initiatives and various MRA/Consent Order workstreams to strengthen compliance with key regulations such as Regulation W, Regulation O, Privacy Regulation etc.
• Provide SME support to CCB Asia countries during audits, regulatory reviews and remediation work and facilitate holistic assessments of issues across the region to proactively identify and mitigate risks.
• Have primary oversight over Asia CCBs implementation of the Fraud Risk Management Program, Data Governance, Privacy Policy, Conduct risk Program, Industry Events review and Regulatory Change management.
• Manage and lead the issue management in ensuring timely identification, documentation, opening and closing of issues and corrective action plans, lessons learnt exercise.
• Support CCB Asia's growth strategy by proactively identifying areas of control enhancements and ensure necessary mitigants are in place.
• Proactively develop strategic initiatives, including leveraging digital/technology solutions to automate controls.
• Be responsible for communicating policy and regulatory changes to CCB front office staff including impact analysis and training, as needed.
• Run the Asia CCB Clusters Business Risk and Controls Forums (BRCF) and ensure emerging risks and control matters are appropriately discussed and evaluated and escalated timely and as appropriate to governance forums.
• Represent CCB internally at various Governance Committees/Forums and working groups, as appropriate.
• Ensuring all critical risk and control metrics are at or above targeted goals and provide thought leadership and vision in strengthening the control environment.
• Identify emerging risks and opportunities to stated objectives as they arise.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

As a successful candidate, you'd ideally have the following skills and exposure:

• 10+ years of experience within In-Business Risk and Controls, ICRM, Internal Audit and/or compliance or operational risk management.
• Knowledge of Commercial bank's products, policies and processes will be preferred.
• Ability to balance regulatory/policy requirements with business realities and pain points.
• Experience working in a global, dynamic environment or regional role.
• Strong influencing, persuasion, and leadership skills. Excellent verbal and written communication skills.
• Must have analytical inquisitiveness and problem-solving ability.
• Demonstrated ability to think strategically and 'connect the dots' yet be detail-oriented.
• Demonstrated ability to interact with senior audiences, as well as second/third lines of defense and regulators.
• Forward-compatible mindset, with the desire to leverage technology to improve analytics.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you'll have the opportunity to grow your career, give back to your community and make a real impact.
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Job Family Group:
Compliance and Control
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Job Family:
Business Control
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Time Type:
Full time
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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi .

View the " EEO is the Law " poster. View the EEO is the Law Supplement .

View the EEO Policy Statement .

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