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Technology Service Analyst End User Computing - Associate
Job Description: Job Title Technology Service Analyst End User Computing Corporate Title Associate Location Jacksonville, FL Overview As the Technology Service Analyst End User Computing, you will be part of a global team running a 'follow the sun' support model, and cover not only the core Windows Operating system, but also key infrastructure support such as VMWare and Citrix. A strong understanding of how to troubleshoot and resolve Level 2/3 incidents in the virtual desktop environment is required for this role. Additionally, investigation is performed by remotely assisting end users across all global regions with their virtual machine issues using standard remote tool sets.


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