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Director -Technology Operations
Provide strategic and operational leadership to a technology operations function (employees, contract personnel and/or vendor partners) dedicated to a portfolio of technical business applications and/or services, including operational maintenance, production support, oversight of incidents and remediation planning, development support, and proactive analysis (to include solution/service innovation and change management). Work closely with the business and leadership to understand business needs and develop and drive an operating plan and strategy to meet those needs. Responsibilities Collaborate with the business to understand strategy, needs, and end-user needs, then develop and drive a services/support strategy to meet those needs. Review and c


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