Join as Senior Quality Management System Support. Lead IQA activities, analyze findings, and provide expert QMS support.
Job Summary:
Seeking a Senior Quality Management System Support (IQA) specialist to lead IQA activities, analyze findings, and provide expert support on QMS queries. Requires 3+ years' experience in SEPG or software environments certified to CMMI or ISO 9001:2015, with proficiency in CMMI, ISO 9001 systems, and software development life cycles. Strong auditing and analytical skills, along with exceptional attention to detail and communication abilities, are essential.
Key Responsibilities:
Plan and develop comprehensive IQA checklists based on objectives and scope.
Lead IQA activities including desk-checks and verification of artifacts from processes.
Analyze evidence for IQA, draw conclusions, and prepare detailed findings and observations for communication to auditees and management.
Drive follow-up verification of corrective actions and record implementation and effectiveness.
Provide expert support on user queries regarding Quality Management systems and processes.
Experience and Skills:
Minimum 3 years of working experience in a Software Engineering Process Group (SEPG) or in a software environment certified to CMMI or ISO 9001:2015 standards.
In-depth understanding of Capability Maturity Model Integration (CMMI) Development, software quality principles, and ISO 9001 systems.
Proficiency in software development life cycles and related processes.
Strong auditing and analytical skills with a proven ability to identify root causes of process issues.
Demonstrated capability to identify and implement good practices and drive continuous improvement.
Exceptional attention to detail with outstanding communication and interpersonal skills.
Customer-centric approach with strong listening skills and patience.
Proficient with software and tools such as MS Excel, MS PowerPoint, Lotus Notes, JIRA, GitLab, Bitbucket, and Confluence.
Experience in an agile development environment is highly desirable.
Degree or Diploma in Computer Science, Information Technology, or related disciplines.