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Customer Service (Officer to Assistant Manager Grade)
Eames Consulting, EA Licence No: 16S8091
Details

Posted: 14-Aug-24

Location: Hong Kong,

Type: Full-time

Salary: Open

Internal Number: 20451509

Job Duties:

  • Handle customer enquiries on insurance products in a professional manner
  • Retain and enhance customer relationship
  • Communicate with customers through inbound and digital channels
  • Perform ad hoc duties assigned by managers

Job requirement:

  • 1+ year of experience in customer service role, candidates from other industries are welcomed too
  • customer oriented mindset with passion to provide excellent service
  • PC literate in MS Office 
  • Proficiency in spoken Cantonese, English and Mandarin
  • Passed in IIQE paper 1, 3 and 5 is a plus

Working Pattern:

  • Monday to Friday; 9am - 6pm
  • Incentive Scheme
  • Work From Home Arrangement is flexible
  • No Night Shifts

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About Eames Consulting, EA Licence No: 16S8091
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https://careers.caia.org/jobs/20415422/customer-service-officer-to-assistant-manager-grade