Job Description: Billing Operations Team Contractor
We are seeking a highly skilled and motivated contractor to join our Billing Operations Team and provide essential support to both the team lead and billing operator.
Responsibilities: 1. Billing Support: Assist in generating accurate and timely invoices, ensuring compliance with company policies and billing procedures. 2. Data Entry and Analysis: Handle data entry tasks, verify billing information, and conduct regular data analysis to identify any discrepancies or issues. 3. Customer Inquiries: Respond promptly to customer inquiries related to billing, resolving any billing-related concerns professionally and efficiently. 4. Process Improvement: Collaborate with the team lead to identify areas for process improvement, suggesting and implementing enhancements to increase efficiency and accuracy. 5. Documentation: Maintain comprehensive documentation of billing activities, ensuring records are up-to-date and accessible for reference. 6. Coordination with Operations: Collaborate closely with the operations team to understand their requirements and provide billing support for any new projects or initiatives. 7. Reporting: Prepare regular reports on billing performance and metrics to provide insights to the team lead and other stakeholders. 8. Compliance: Ensure adherence to relevant billing regulations and industry standards, maintaining a high level of data security and confidentiality. Â
Qualifications: - Previous experience in billing operations, finance, or a related field is preferred. - Strong attention to detail and excellent numerical and analytical skills. - Proficient in using billing software and Microsoft Office applications, particularly Excel. - Effective communication and interpe
Job Description: Billing Operations Team Contractor
We are seeking a highly skilled and motivated contractor to join our Billing Operations Team and provide essential support to both the team lead and billing operator.
Responsibilities: 1. Billing Support: Assist in generating accurate and timely invoices, ensuring compliance with company policies and billing procedures. 2. Data Entry and Analysis: Handle data entry tasks, verify billing information, and conduct regular data analysis to identify any discrepancies or issues. 3. Customer Inquiries: Respond promptly to customer inquiries related to billing, resolving any billing-related concerns professionally and efficiently. 4. Process Improvement: Collaborate with the team lead to identify areas for process improvement, suggesting and implementing enhancements to increase efficiency and accuracy. 5. Documentation: Maintain comprehensive documentation of billing activities, ensuring records are up-to-date and accessible for reference. 6. Coordination with Operations: Collaborate closely with the operations team to understand their requirements and provide billing support for any new projects or initiatives. 7. Reporting: Prepare regular reports on billing performance and metrics to provide insights to the team lead and other stakeholders. 8. Compliance: Ensure adherence to relevant billing regulations and industry standards, maintaining a high level of data security and confidentiality. Â
Qualifications: - Previous experience in billing operations, finance, or a related field is preferred. - Strong attention to detail and excellent numerical and analytical skills. - Proficient in using billing software and Microsoft Office applications, particularly Excel. - Effective communication and interpersonal skills to collaborate with team members and address customer inquiries professionally. - Ability to work independently and manage tasks efficiently while meeting deadlines. - A proactive approach to problem-solving and process improvement. - Flexibility and adaptability to handle changing priorities and demands in a fast-paced environment. - Technical skills : Netcracker, sql, affinity with Mediation system
rsonal skills to collaborate with team members and address customer inquiries professionally. - Ability to work independently and manage tasks efficiently while meeting deadlines. - A proactive approach to problem-solving and process improvement. - Flexibility and adaptability to handle changing priorities and demands in a fast-paced environment. - Technical skills : Netcracker, sql, affinity with Mediation system