Business Function

As the leading bank in Asia, DBS Consumer Banking Group is in a unique position to help our customers realise their dreams and ambitions. As a market leader in the consumer banking business, DBS has a full spectrum of products and services, including deposits, investments, insurance, mortgages, credit cards and personal loans, to help our customers realise their dreams and aspirations at every life stage. Our financial solutions are not only the best in the business - they were made just right for you.

Responsibilities

As a member of the Business Planning and Performance Management team within the Consumer Banking Group COO Office, you will play a crucial role in working closely with both internal and external stakeholders in optimising operations, increasing efficiency and achieving business goals.

• Utilise data analysis techniques to gather, interpret, and transform large datasets into actionable insights that drive decision-making and enhance overall business performance.
• Deliver Branch and Self-Service Banking projects within schedule, scope and cost, including the coordination of end-to-end operational functions, people, system and business administration.
• Support the development of Business Case to the management on key business decisions.
• Perform expense management through financial planning, monitoring and optimisation of spend for suppliers and equipment.
• Oversee vendor relations to establish processes, ensure optimal service levels and manage service escalations.

Requirements

• Degree with at least 7 years of relevant working experience.
• Strong interpersonal & communication skills.
• Good appreciation of technology solutions to identify and drive targeted improvements in branch applications and IT devices.
• Ability to multi-task, and thrive in a fast-paced and high-productivity environment.
• Curious, strategy-minded, able to operate in a systematic manner, and have excellent communication skills.
• Team player and able to build relationships with other business stakeholders.
• Business acumen and analytical ability to identify trends, risks and opportunities.
• Proficient with MS Excel, and PowerPoint to provide data visualisation.
• Knowledge of Excel macros/ Visual Basic will be an added advantage.

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

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