Citi's Treasury and Trade Solutions (TTS) division is a leading provider of integrated treasury and trade solutions for multinational corporations, financial institutions, and the public sector around the world. TTS platforms service in 95 countries and generate $7B in revenue each year.
The Product Manager is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
TTS provides Digital Banking Integration Products to integrate with Client's ERPs, Treasury Systems, and Payroll Systems. The Product Manager of Platforms and Data Services for North America will be responsible to commercialize CitiConnect and CitiDirect suite of products which are CitiConnect API, CitiConnect for Files, CitiConnect for SWIFT, CitiConnect ERP Integrator and CitiDirect. The ideal candidate will have technical knowledge of API, File transmissions and connectivity, ISO 20022 Standards and knowledge of Accounts Payable process in any ERP systems.
Responsibilities:
Work closely with Technology, Operations and Coverage teams to drive timely, cost effective and high-quality Delivery of strategically aligned product solutions
Partner with Finance to evaluate investments in product development, and monitor and control billing/revenue, expenditure, and benefits realization
Work closely with global and regional product teams to develop and refine the strategy of product solutions, go to market approach, and Delivery model.
Work with product control functions to ensure that all relevant documentation (eg product Approval Program) and processes are strictly adhered to and part of the management fabric of the product business
Coordinate planning and other related activities for launching of new capabilities and functionalities across Technology, Operations, implementations, and regional teams
Work closely with the coverage teams, and core product teams to ensure that demands of the White-Label clients are well understood
develop an action plan to address VOC (Voice of the Client) feedback. Partner with cross-functional and coverage teams to execute
Invest time to keep track of Competition, market Trends, new Technologies
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Support Product Sales, Global Solution Sales, Account managers and RFP Proposal team to commercialize products
Enhance product capabilities from Client feedback.
Closely work with Onboarding teams to roll out new Products and Capabilities.
Responsible to increase revenue and Manage P&L.
Support Service and Implementation teams to remediate client issues.
Collaborate with cross product teams to define, build and support the end to end solution.
Improve and automate Billing process for all assigned products.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
3-6 years of relevant experience in Digital Banking with knowledge of corporate banking practices in the cash management space; Exposure to and understanding of business analysis, data and system analysis
Demonstrated ability to self-direct work efforts, meet deadlines, take initiative, and produce consistent high-quality work; Willingness to be a direct contributor and ability to multi-task
Technical knowledge of API and Host to Host Connections for Banking Integration
Domain Knowledge of IS0 20022 Message types for Payments, Reporting and Account Statements
Knowledge of ERP and TMS systems like SAP, Oracle Financials, NetSuite, Microsoft Dynamics, Kyriba, FIS and GTreasury.
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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