SVP, Program Lead, LCS Platform, Legal & Compliance
DBS Bank Limited
Application
Details
Posted: 19-Jun-24
Location: Singapore, Singapore
Type: Full-time
Internal Number: 20911548
Business Function
Group Legal and Compliance ensures that the bank's interests are protected by zealously guarding and enhancing its reputation and capital. We also work to maintain a good standing with all our regulators, customers, and business partners. Because we believe that at the heart of business banking is to uphold the values of trust and integrity for all our stakeholders.
Responsibilities
Define and deliver program initiatives and achieve business outcomes across multiple Compliance domain areas as per established timeline
Develop business cases and manage program financials within approved budget
Prioritize program backlogs/requests by balancing regulatory, audit and business priorities, squad capacity, to ensure all committed timelines will be met
Identify and mitigate risks and resolve issues arising from program execution using agile way of working
Effectively collaborate with cross-functional, cross-geography stakeholders, including regulators/auditors, and accurately communicate program progress and challenges
Manage program and product roadmap, business case, and user requirements across multiple solutions and domain areas, including but not limited to, surveillance, analytics and regulatory reporting
Collaborate with business users to define user journeys and associated business processes
Conduct gap analysis between business requirements (including regulatory expectations) vis-a-vis solution landscape and platform strategy
Document detailed business requirements/epics/user stories by liaising with business users/business analysts including the acceptance criteria
Define program roadmap and prioritize program backlogs/requests by balancing regulatory, audit and business priorities, and squad capacity to ensure all committed timelines will be met
Evaluate solutions proposed by technology or analytics team/vendors for specific epics /user stories to ensure best practices are followed
Build business case and project recommendations as appropriate, to draw down the budget and set up financial tracking
Conduct market research and analyse trends including RFP/setting up proof of concepts to ensure the product vision/roadmap is aligned with industry developments and our future needs
Manage key stakeholders, including regulators/auditors, and business and technology leads
Manage and communicate effectively with domain leads at senior level and working level teams in a timely and clear manner
Responsible for ensuring project steering committee meetings, platform governance, cross functional, and other periodic project meetings are effective and achieve objectives in a consistent manner
Drive program execution and delivery
Monitor and ensure that program/project execute flawlessly, on schedule, and without compromising quality
Proactively identify and mitigate risks within the program
Resolve issues and conflicts within the program, projects and project management community and with other stakeholders, if necessary
Ensure resolution of issues at program or line level and escalate issues which cannot be resolved in a timely and accurate manner
Have oversight of major production issues or remediation or resolution of data gaps within the scope of program
Manage coordination across teams and other platforms by keeping transparency in the A/B /C type of work so that delivery can effectively be managed, including critical areas:
Ensure project dependencies on other projects /platforms are on their roadmaps and resources will be available when your teams need them
Ensure work other teams need from your team/s are included and prioritised appropriately in your teams work backlog
Highlight capability gaps to respective team/tribe/ function leads
Oversee User Acceptance Tests and Implementation
Manage user acceptance tests, including execution of test cases as necessary, develop rollout plan and oversee implementation/live-verification activities
Conduct end user training where necessary
Ensure smooth rollout of projects, complete pre and post-implementation activities in close coordination with scrum master
Work closely with Technology/Operations/Business teams to resolve any implementation issues and any post-implementation stabilisation work
Change management
Adopt agile methodology across squads in the program and implement any DBS Platform Transformation milestones
Ensure utilization of standards and practices across all projects
Work with business and support unit users to drive changes to facilitate successful implementation and faster realization of benefits
Requirements
Minimum 12 years of experience managing projects/products in the financial industry, regulatory compliance and/or financial crime prevention domain
Minimum educational qualification of degree holder in any related field
At least 3 years of experience in Agile project management/software development including partnering with Technology and Business users to deliver the outcomes
Experience in engaging with regulators, auditors, senior stakeholders and solution providers/vendors, showcasing solid relationship-building, conflict resolution and negotiation skills
Solid knowledge of Regulatory Compliance, Conduct Surveillance, Financial Crime, or KYC/CDD domains and business processes; any working experience in regulatory reporting and surveillance systems is strongly preferred
Experience and/or knowledge in analytics and artificial intelligence / machine learning models will be an asset
Excellent communication, presentation, and organization skills; can be relied upon to make concise decisions
Ability to multi-task with excellent analytical, problem-solving, and planning skills
Ability to own and be hands on in the management of tasks
Strong interpersonal skills including mentoring, coaching, and collaborating with different teams/team members
Ability to deal with people at all levels and work well in a fast-paced/high-energy environment by managing individual workloads
Self-motivated with positive and can-do attitude; comfortable in situations where things are ambiguous/fluid or priorities can be changing
Proven track record of leading projects to meet stipulated timelines with expected outcomes and quality. Work in transformation programs will be an asset
Strong background in business analysis and/or root cause analysis, ideally in the Financial Services industry/Retail Banking
Excellent skills in Microsoft Office and Project Management tools (e.g. Jira, Confluence, Octane)
Project Management and/or Business Analyst certification is preferred
Apply now
We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.
