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Senior Manager, Global HR Contact Center
Ameriprise Financial has an excellent new opportunity for a Senior Manager of our global HR contact center, which we call the People Resource Center! This person will manage all aspects of our Tier I HR contact center, which is responsible for the intake and resolution of all HR inquiries. The ideal candidate will have experience in building and managing a global HR contact center, focusing on optimal employee experience, consistent and timely resolution of inquiries, and establishing a robust approach to collect and assess performance metrics. If you are an enthusiastic, customer focused, collaborative HR professional looking to expand global services and drive results, please apply now! Responsibilities: Accountable for management o


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