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University Pension Plan Ontario

Toronto, Ontario, Canada

University Pension Plan Ontario

Toronto, Ontario, Canada

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Dallas, Texas

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Sydney, New South Wales, Australia

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State Street Corporation

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S&P Global

London, United Kingdom

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State Street Corporation

Kraków, Poland

State Street Corporation

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Morgan McKinley

Horsham, United Kingdom

Morgan McKinley

London, United Kingdom

Goodman Masson

London, United Kingdom

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Senior Vice President, Client Service Manager
Overview Client Service - Manages multiple client service teams responsible for providing quality support to clients with transactions and resolving operational issues on a daily basis. Maintains familiarity with industry best practices and seeks opportunities to implement as appropriate. Sets policies and procedures for teams managed. Contributes to the development of strategic initiatives that are designed to improve the overall client service experience and improve team productivity and quality. Resolves highly complex or non-routine issues or inquiries from senior-level or key individuals at clients, as needed. Maintains relationships with business leaders to report client trends and needs. May provide forward-looking insight on client issues and trends to drive fut


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