DWS Group (DWS) is one of the world's leading asset managers. Building on more than 60 years of experience, it has a reputation for excellence in Germany, Europe, the Americas and Asia. DWS is recognized by clients globally as a trusted source for integrated investment solutions, stability and innovation across a full spectrum of investment disciplines.
We offer individuals and institutions access to our strong investment capabilities across all major asset classes and solutions aligned to growth trends. Our diverse expertise in Active, Passive and Alternatives asset management - as well as our deep environmental, social and governance focus - complement each other when creating targeted solutions for our clients. Our expertise and on-the-ground-knowledge of our economists, research analysts and investment professionals are brought together in one consistent global CIO View, which guides our investment approach strategically.
DWS wants to innovate and shape the future of investing: with approximately 3,900 employees in offices all over the world, we are local while being one global team. We are investors - entrusted to build the best foundation for our clients' future.
About the Client Service Team
This role will be reporting to the Head of Client Service within the firm's Core Institutional team. The primary responsibility is to help drive overall client satisfaction and as a result, client retention and expansion among the firm's private real estate clients. The main focus will be in working closely with our real estate investment team and related resources to fulfil recurring and ad hoc information requests from existing investors in the firm's real estate funds. As a member of the Americas Coverage Group, and alongside senior team members, you will develop relationships with key stakeholders, assist in business development and further drive operational efficiency.
Your Key Responsibilities:
Serving as the real estate client specialist in support of existing clients, focusing on our sub advised open-end fund investors and working with the fund sponsor's Investor Relations team
Working with internal and outsourced fund reporting and operations groups to facilitate quarterly and ad hoc information requests from clients & consultants
Assisting with the accurate and timely completion of various information requests for new and existing clients, including quarterly and annual, recurring and one-off information requests from existing real estate clients, consultants and prospects
Writing quarterly commentary and other responses related to our real estate funds for use by broader coverage team
Coordination of various DWS teams and resources on our clients' behalf, including portfolio management, research & strategy, legal/compliance, marketing and coverage.
Assisting in the creation or review of marketing materials, RFP's and Quarterly Reports for respective region
Utilizing the sales management tool (Salesforce.com) for client and opportunity management, mail campaigns, prospect updates, and target strategies
Working closely with marketing review group to ensure regulatory compliance and accountability
Your Skills & Experience:
Self-motivated and enthusiastic team player, able to work with others in a fast paced, dynamic environment
Attention to detail, responsiveness, deadline focused balanced by the ability to manage the efficient and effective use of internal resources
Good understanding of financial services including knowledge of and experience with private real estate investments
Strong written and verbal communication skills
Hands-on personal computer skills including Microsoft Word, Excel, PowerPoint, Teams as well as Salesforce.com or other comparable CRM tools
5+ years of relevant financial services experience; institutional client servicing experience preferred
BA/BS degree, or equivalent, preferably in business, finance or a related field
Licenses Required/Preferred:
N/A
What we'll offer you:
A healthy, engaged and well-supported workforce are better equipped to do their best work and, more importantly, enjoy their lives inside and outside the workplace. That's why we are committed to providing an environment with your development and wellbeing at its center. You can expect:
Competitive Salary and Matched 401K Savings Plan
Generous Paid Time Away plus Bank Holidays
Health and Life Insurance Plans for you and your family
Work/Life Balance Programs including Adoption/Surrogacy/Infertility Assistance, Backup Care through Bright Horizons, Phase Back to Work and Support for New Mothers
A range of flexible benefits including Retail Discounts, Commuter Discounts and Gym benefits
The opportunity to support wide-ranging volunteer programs, + 1 day volunteering leave per year, matched personal donations to non-profit organizations dollar-for-dollar, up to $5,000
How we'll support you:
Training and development to help you excel in your career
Flexible working to assist you balance your personal priorities
Coaching and support from experts in your team
Expectations
It is DWS's expectation that employees hired into this role will work in accordance with the firm's hybrid working model.
DWS provides reasonable accommodations to candidates and employees with a substantiated need based on disability and/or religion.
The salary range for this position in New York City is $84,000 to $153,000. Actual salaries may be based on a number of factors including, but not limited to, a candidate's skill set, experience, education and other qualifications. Posted salary ranges do not include incentive compensation or any other type of remuneration.
DWS Values & Diversity
We believe talent is found in all cultures, countries, races, ethnicities, genders, sexual orientations, disabilities, beliefs, generations, backgrounds and experiences. We pursue a working environment where everyone can be authentic and feel a sense of belonging. Click here to find out more about our diversity and inclusion efforts.
We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories.
Click these links to view the following notices: EEO is the Law poster and supplement ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision
Privacy Statement
The California Consumer Privacy Act outlines how companies can use personal information. Click here to view DWS' Privacy Notice.
Our values define the working environment we strive to create - diverse, supportive and welcoming of different views. We embrace a culture reflecting a variety of perspectives, insights and backgrounds to drive innovation. We build talented and diverse teams to drive business results and encourage our people to develop to their full potential. Talk to us about flexible work arrangements and other initiatives we offer.
We promote good working relationships and encourage high standards of conduct and work performance. We welcome applications from talented people from all cultures, countries, races, genders, sexual orientations, disabilities, beliefs and generations and are committed to providing a working environment free from harassment, discrimination and retaliation.
Visit Inside Deutsche Bank to discover more about the culture of Deutsche Bank including Diversity, Equity & Inclusion, Leadership, Learning, Future of Work and more besides.
We are an Equal Opportunity Employer - Veterans/Disabled and other protected categories. Click these links to view the following notices: EEO is the Law poster and supplement ; Employee Rights and Responsibilities under the Family and Medical Leave Act ; Employee Polygraph Protection Act and Pay Transparency Nondiscrimination Provision .
