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Customer Experience and Insights Analyst
Location: London UK Grade: 10 (for internal use only) The Role: Reporting to the Global Head of Customer Experience & Insights, the Customer Insights Analyst collects, analyses, and communicates customer insights to SPGICI Executives and teams. It is a high-profile role that helps our leaders and colleagues understand our clients' needs and preferences. We seek an exceptional communicator with advanced analytical skills and curiosity about the global commodity trade. The Impact: The reports and infographics you will produce will be regularly read by the SPGICI President and the Management Committee and will shape our Customer Experience strategy and design. You will provide our company with contextualized, data-driven


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