Own and orchestrate all aspects of depositary receipts (DR) relationship for a defined portfolio of regional corporate clients
Develop relationships with clients especially on key decision makers, influencers and budget approvers
Analyse and understand the client relationship and revenue profile; develop a client plan for client retention and monetization
Identify opportunities for up-sell within client portfolio
Facilitate China related initiatives and coordinate both internally and externally for smooth implementation from local perspective
Facilitate and coordinate all corporate actions, dividend distribution, proxy/AGM coordination, execution of the employee option plan arrangement, regulatory update, etc.
Facilitate the DR conversion by supporting communication with clients' shareholders, brokers, lawyers and ESOP service providers to make sure all documents are well prepared for the process
Negotiate the commercial terms with clients
Take ownership and be accountable for ensuring client growth and satisfaction
Collaborate effectively with internal and external colleagues to build a best-in-class customer experience with the goal of making every customer a promoter of our products
Build and maintain a strong knowledge of the product suite
Identify opportunities to make processes more efficient
Support Sales team in winning new business; participate in pitches as needed
Participate in ad-hoc special projects related to portfolio management
Perform Cross-sales for other Citi products and identify and support opportunities for cross sell of Issuer Services business from internal partners
Provide analytic support for the portfolio of DR issuers across APAC region
Knowledge/Experience
5-8 years of experience in banking or securities industries would be a distinct advantage
Strong client management experience
Experience in being part of a collaborative team as well as being an Individual Contributor
Qualifications
Highly motivated self-starter, resourceful, able to learn quickly and perform well under stressful conditions
Abilities to work under pressure and manage deadlines or unexpected changes
Strong communication and presentation skills
Excellent PC skills with specific emphasis on presentation and written client materials.
Fluent English and Mandarin speaker
Team player
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Job Family Group: Institutional Sales -------------------------------------------------
Time Type: Full time ------------------------------------------------------
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