Job description
Some careers grow faster than others.
If you???re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
HSBC Life is a world-class institution where you can specialize in Insurance but enjoy the advantages that come with being part of a leading global international bank. Insurance is about people, and the promises they make. At HSBC Life we help deliver on these promises by providing a wide variety of life insurance products and services to our clients throughout the Asia-Pacific region.
Our employees enjoy a dynamic and innovative workplace and a world of opportunities to develop their careers in a high-profile growing business segment. We empower our team of high-performing individuals to build skills and explore new experiences to realize the full potential of being part of HSBC.
Together we pursue efficient ways of working. We harness the latest data and technology solutions to achieve meaningful outcomes for our clients. The protection we offer creates broad and lasting impact, helping clients to be healthier, more productive, and more confident in their futures.
We are currently seeking a high calibre professional to join our team as a Medical Service Manager.
Principal Responsibilities - Being a part of Insights & Intelligence team in Medical Services, accountable for Claims platforms and CS system management ??? new enhancements, release and governance, RFP support for new EB schemes from system configuration point of view, and production issue management with a broad understanding of the entire customer / stakeholder base
- Drive the Claims system efficiency initiatives such as automation in workflows which will enable faster & accurate decision making of claims and PA in collaboration with technology, transformation, EB business teams with focus on improved collaboration, knowledge sharing ensuring that the requirements are well understood
- Manage configurations for the systems in areas such as Claims rules, EDI templates, generic master files etc
- Enable improved eClaims submission rate & experience by driving required changes in Claims system and also in across different EB platforms with the respective process owners
- Support the development and implementation of Pay-per-performance model for targeted provider performance in collaboration with network management, transformation, technology teams
Requirements - Bachelor???s degree or equivalent preferable with at least 8 years??? experience on Employee Benefits, Group Life Insurance business analysis, system development or support
- Detailed knowledge and experience in system analysis and configuration for the business applications to meet the business needs
- Adopt an agile and flexible approach to work and an outstanding level of professionalism and conduct
- Experience in Agile methodologies, defining Epics, features and writing user stories
- Strong analytical and problem solving skills
- Effective communication and interpersonal skills, with excellent relationship building and stakeholder management skills
- Results orientated, self-directed and motivated change leader. Ability to work effectively in a multinational, highly matrixed environment
- Good command of written and spoken English and Chinese
- Good computer skill, proficient in MS Office, Excel and PowerPoint
You???ll achieve more when you join HSBC.
http://www.hsbc.com/careers
HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.
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