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Selby Jennings

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First Line Client Specialist - APAC Financial Institution Sales and Solutions
First Line Client Specialist is a new role that will sit within the business part of the Client Facilitation Team within Financial Institution Sales and Solutions, with dual accountability to the designated sales product or regional head. This is a critical role that will equally improve both the 'First Line of Defence' (FLOD) and the Client Experience through: Improving the ease of doing business for clients by having a focused, knowledgeable team able to provide cross product solutions to recurring issues Remove the administrative burden from sales enabling the sales-force to focus on true value add and client engagement Drive improvements to internal efficiency (e.g. KYC/CO) through a centralised client service and support team able to bot


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