The Transaction Svs Rep 4 is an entry level position responsible for providing analytic and administrative support to the team, in coordination with the Transaction Capture team. The overall objective of this role is to support cheque clearing process for all business group. Responsibilities:
Provide support for Treasury and Trade services, Lockbox, Cheque clearing, etc.
FCY Check/Bill Collection Processing
Crediting Customer account local and FCY check
Preparation of return check letter
Check Clearing Processing
Report verification
Email correspondence/Investigation
COB testing
Internal and External Testing
VTM patches to be test in UAT and PRD environment for desktop and server(weekend)
MIS Tracking/Reporting (Daily/Weekly/Monthly/Quarterly)
Customer waiver and individual maintenance
Provide support within established trade capture and settlement systems and procedures, under general supervision
Conduct pre-settlement tasks, including analyses and report preparation, and resolve escalated issues that require research
Interpret data and utilize data analysis tools to identify process improvements
Minimize risk by understanding and monitoring errors and suggesting solutions, and ensuring adherence to audit and control policies
Identify policy gaps and make recommendations to support the streamlining of related work processes
Escalate all requests / inquiries / issues / errors in a timely manner
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.
Qualifications:
1-3 years of experience in a related role
Ability to work under pressure and manage to deadlines
Ability to work in a fast-paced environment
Consistently demonstrates clear and concise written and verbal communication
Attention to detail and intermediate problem-solving skills
Education:
High School diploma or equivalent
Job Family Group: Operations - Transaction Services
Job Family: Transaction Capture Services
Time Type: Full time
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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