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Direct Contract (1 Year), Credit Management Officer, Credit Collection, Risk Management Group
DBS Bank Limited
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Direct Contract (1 Year), Credit Management Officer, Credit Collection, Risk Management Group

DBS Bank Limited

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Details
Posted:
January 24, 2023
Location:
Singapore, Singapore
Salary:
Open
Type:
Full Time
Business Function

Risk Management Group works closely with our business partners to manage the bank's risk exposure by balancing its objective to maximise returns against an acceptable risk profile. We partner with origination teams to provide financing, investments, and hedging opportunities to our customers. To manage risk effectively and run a successful business, we invest significantly in our people and infrastructure.

Responsibilities
  • Contact delinquent customers for payment and containing flow of delinquent accounts.
  • Provide customers with sufficient information and the appropriate methods to make payment to the Bank.
  • Review customers' profiles and introduce the most effective collection actions.
  • Negotiate payment schedules that will ensure maximum recovery and minimum risk exposure to the Bank.
  • Escalate irregular cases promptly to team leader for advice and direction.
Requirements
  • Minimum diploma holder with 1 year of relevant experience.
  • Knowledge / experience in customer service, telemarketing and call centre will be added advantage.
  • Good communication skills, preferably proficient in multiple languages / dialects.
  • Emotionally resilient with good negotiation skills.
  • Good analytical and decision-making skills.
  • A team player with good interpersonal skills.
  • Proficient in Microsoft Office applications.
Please note this position will be based at DBS Asia Hub (Changi Business Park, near to Expo MRT).

Apply Now

We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.

Internal Number: 18559150
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