Credit Suisse is a leading global wealth manager with strong investment banking capabilities. Headquartered in Zurich, Switzerland, we have a global reach with operations in about 50 countries and employ more than 45,000 people from over 150 different nations. Embodying entrepreneurial spirit, Credit Suisse delivers holistic financial solutions to our clients, including innovative products and specially tailored advice. Striving for quality and excellence in our work, we recognize and reward extraordinary performance among our employees, provide wide-ranging training and development opportunities, and benefit from a diverse range of perspectives to create value for our clients, shareholders and communities. We are Credit Suisse.
We Offer The Trade Management (TM) and Cross Asset Investor & Products (CAIP) Technology group is responsible for:
Capturing accurate and validated trades into the TM stores such as Fidessa
Providing Trade Management functions such as post trade activity including trade capture, lifecycle event management, workflow, regulatory reporting, exception management and position management
Standardizing the trade data models & controls ensuring coherency & integrity
Enforcement of front to back trade and business flow efficiency and measuring progress against agreed indicators to target state
Reporting on C&C volumes and highlight high risk amendments for supervisory review
ASG is responsible for the full production environment from user facing business support, to batch and system monitoring, change/ release management & deployment, environment management, metrics & KPI's, capacity planning, automation of manual support processes and service level management with the user base. Service Reliability Engineer within Application Support team is responsible for:
Providing application support to internal users (front, middle and back office functions as well as other IT groups) and external clients
A strong technology background, comfortable working across a range of systems and technologies
Must demonstrate the ability to analyse and understand complex problems, make sound technical decisions/recommendations, and communicate solutions in a proactive manner
Possesses scripting / development skills to build effective tooling and remediate simple coding issues
Proven experience of automation techniques, approaches and tooling
Must have excellent verbal and written communication skills and be able to articulate concepts effectively to business users and technologists at all levels
Provide operational non-functional requirements in to development team at design stage and ensure requirements result in an operational efficient and robust solution
Must demonstrate a keen interest to learn the business and its processes, in order to best support internal users and external clients
Must be able to combine attention to detail whilst understanding the wider business and technology context
Should be a self-starter, motivated, with aptitude and willingness to learn
Your future colleagues The candidate will be part of Application Support team within Investment Banking IT. The role is located in our Singapore offices and offers close proximity to development and QA teams for the same set of applications. The culture of the organization is transitioning to a Dev/ops model a key success factor of the role will be to reduce the manual operate activities (Toil) and risk thereby increasing efficiency and reliability of the services provided. Application Support Group (ASG) manages the production environment and provides support for Trade Management applications globally. Our team operates globally and are located in London, New York, Raleigh, Singapore, Mumbai and Pune. We are a department which values Diversity and Inclusion (D&I) and is committed to realizing the firm's D&I ambition which is an integral part of our global cultural values.
N/A - pending TWWW agreement
Credit Suisse is an equal opportunity employer. Welcoming diversity gives us a competitive advantage in the global marketplace and drives our success.