Assistant Business Development Manager, Operation/ QA (Fresh Graduates Welcome)
Bank Of China (Hong Kong) Limited
January 15, 2023
Manage and oversee the operation of Telephone Outbound Sales team in accordance with regulatory requirement, including but not limited to review accuracy of transaction records, perform call monitoring for frontline staff etc.
Monitor several enquiry and transaction systems to ensure smooth operation
Provide timely support and follow up action to sales team on customer enquiries and requests in order to enhance service standard
Compile various sales reports
Assist in tasks/ projects as assigned by supervisor
Degree holder or above.
1-2 years' banking and financial institution, experience in banking product/ credit card industry/ sales a definite advantage
Excellent interpersonal and communications skills with good command of English and Chinese in both verbal and written including Putonghua