Incident & Client Advisory (ICA) is part of the Assets & Wealth Management Operations Team supporting all aspects of client Onboarding to include the fulfilment of Anti Money Laundering (AML) and Know Your Client (KYC) requirements for the Wealth Management division of J.P Morgan Chase & Co, Asset & Wealth Management business segment. ICA ensure all prospects are on-boarded in accordance with the strategy of the Asset & Wealth Management business segment and that financial crime risks and reputational risks of prospects and existing clients are assessed appropriately. ICA will make independent recommendations regarding AML risk and escalations as first line of defense.
Provide guidance to Bankers on reputational and financial crime risk concerns. Work with Bankers to develop submissions to the Reputational Risk Committee and AML Forum/Committee for such escalations.
Work with Bankers to develop submissions to the Client Review Forum, addressing risk tolerance and client fit, in accordance with the business segment's strategy.
Work with Global Financial Crime Compliance and Risk functions on client issues which pose financial crime and reputational risk to the bank.
Evaluate staff performance and provide feedback via informal discussions, quarterly/ semi-annual performance meetings and the annual review process.
Responsible for talent training, and development
Model and drive team's creative problem solving and solid decision making skills
Review overnight screening alerts and determine the appropriate disposition.
Work with ICA global counterparts to coordinate issues, findings and practices.
Conduct periodic training & awareness sessions to new hires and various refreshers to staff.
Coordinate with compliance and control function where it relates to regulatory audits / requests / initiatives.
Drive changes and initiatives as part of the department's transformation journey.
What are we looking for
We are looking for a self-motivated individual who is enthusiastic and a keen interest in AML/KYC and related areas. The successful candidate will demonstrate good organizational skills, and will be able to deal with issues independently even when working under pressure with challenging deadlines. Given that the role will involve communicating with employees of varying levels, with diverse roles, the individual will need strong communication and negotiation skills.
Bachelor's Degree in Business Administration, Finance, Accounting or equivalent
Minimum 8 years' of experience in the financial industry
Experience in private banking risk management, audit or compliance, with focus on KYC/AML is preferred
Experience in leadership and management; must be able to think strategically.
Strong and Proven Organizational Skills, including prioritization
Strong risk and controls awareness
Solid communication, time management and interpersonal skills; must be able to diffuse conflict diplomatically.
Detail oriented Effective in a team setting but is also a self-starter and is able to operate with minimal oversight and committed to consistent quality
Strong sense of accountability and ownership
Background in internal audit or regulatory audit with focus on KYC/AML will be considered.
Broad knowledge of rules and regulations for various Asia jurisdictions (particularly in Hong Kong and Singapore), with focus on KYC/AML.
Strong knowledge of wealth management business
Ability to identify and focus on issues at a holistic level and yet be detailed oriented and independence in thinking when analyzing.
Knowledge of project management.
Able to work in a fast paced environment where multitasking is the norm.
Ability to handle escalations and drive to resolutions.
Business level proficiency in written and spoken Chinese is required as the candidate will be interacting Chinese clients and stakeholders
We're a global company whose primary business language is English and so fluency in written and spoken English is required