Policy Governance Manager: Deliver a fully integrated and scalable operations and technology Policy Management Governance Framework by continuously monitor, identify, and remediate Policy Governance and Management risk to the Bank and proactively ensure the Policy Document portfolio remains relevant and current. Supports related risk programs: audit response, regulatory inquiry and response, etc. Manages complex projects that involve working with the businesses to improve controls to mitigate any deficiencies. Contributes to the achievement of area objectives.
Manage and enhance the Policy Lifecycle for developing, approving, communicating, retiring, and maintaining policies, standards, and procedures across Operations & Technology by assessing triggers, stakeholder engagement, partnering with the Corporate Policy Governance Office, and ensuring vigorous audit management.
Partner with Process Owners to write policy documents, incorporate key business aligned and regional technology team perspectives, and solicit and integrate input from horizontal risk management contributors and assessors.
Ensures the policy document portfolio remains current, evolves to reflect changes in business and regulatory requirements, and provides management of the policy lifecycle and portfolio.
Review policy documents to provide comprehensive assessment of key components and recommend to Policy Owners potential alternatives.
Establish linkages with Operations & Technology process and risk and control taxonomies. Use the Athena Policy Tool to uplift content into the central repository.
Responsible for taking a Policy Document through the Policy Lifecycle (develop/write, review, approvals, publication, communication).
Develop procedural implementation, controls, and change management process with appropriate teams to ensure proper governance and controls exist.
Strong written and verbal communication.
Demonstrated ability to successfully accomplish goal objectives and manage multiple deliverables in a fast-paced environment with at times changing priorities.
Exhibits sense of urgency balanced with sound judgement and ability to inquire when direction is needed. Ability to work in a fast paced environment with competing priorities.
Strong problem-solving and reading comprehension skills. Strong ability to understand and see the big picture and the details or horizontal and vertical and to be able to apply these two perspectives to analysis and resolution of risk.
Critical thinking, creativity, and intellectual curiosity; ability to master new subject matter and ask the right questions to "connect the dots" across abroad array risk/control topics and control.
Ongoing engagement with the other Operations and Technology Control Management teams, Operations Business Unit Heads, Technology Business Owners, and Second Line of Defense.
Bachelor's degree or equivalent combination of education and work experience is required.
10-12 years of total work experience preferred with demonstrated growth in responsibilities and in-depth experience in operational risk management, legal, regulatory compliance, and/or technology risk and control mandatory.
Experience in the securities or financial services industry is a plus.
CISA, CISSP or CRISC and ISACA certifications are preferred.
Ability to work independently or with a team.
Strong interpersonal skills to support collaboration and mentoring. Must be a team player.
Demonstrated ability to develop and implement strategy and process improvement/transformational initiatives.
Provides a "no surprise" environment by understanding the importance of transparent communication with senior management and direct manager.
Must be able to compose and deliver business documents, such as senior management presentations, governance reports, executive summaries, business cases, business/process requirements.
An understanding of Operations, the key topics impacting Operations, emerging risks/issues impacting Operations and Technology, and emerging technology (e.g., data protection and privacy, cybersecurity, change management, third-party governance, AI, machine learning).
Engage within and outside organization to gain knowledge and have situational awareness on risks associated with emerging technologies.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals with Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused client service paired with a commitment to doing what is right that continues to set us apart. Make your mark: bnymellon.com/careers.
BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums.