Process, reconcile and/or balance for the assigned product according to department policy and procedures. Ensure comprehensive and seamless operations for all transaction requests. Work with both internal and external business partners to research and resolve issues in an accurate and timely manner. Ensure processing of transactions follow industry rules/regulations and internal compliance procedures.
???Process, reconcile and/or balance for the assigned product in an accurate, timely and compliant manner. May receive guidance from Coaches or Team Leads on a frequent basis. ???Work with appropriate internal and external business partners to research and resolve issues, troubleshoot and provide seamless service. Provide support to other team members as necessary. ???Utilize various computer applications to provide operational processing information and take action as appropriate.
???Education: High school or GED ???0 to 1 year relevant experience required ???*Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience. ???Strong attention to detail including demonstrated ability to meet accuracy standards in a high-volume processing situation. ???Ability to research and resolve problems. ???Demonstrated ability to manage multiple priorities in a fast-paced, results-driven transaction-based environment. ???Previous operations, processing or customer service experience. ???Strong written and verbal communication skills.
???Product-specific or financial services industry experience.
About Our Company
At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.