Process trade corrections. Analyze and correct entries for various product types, including mutual funds, securities, cash, bonds, and managed accounts, through various internal processing systems. Work with both internal and external business partners to research and resolve issues in an accurate and timely manner. Ensure processing of transactions follow industry rules/regulations and internal compliance procedures.
Responsible for timely and accurate resolution of trade correction cases. Analyze account activity, determine cause of error and take appropriate action to correct trading activity.
Work with both internal and external business partners to research and resolve issues, troubleshoot and provide seamless service. Provide support to other team members as necessary.
Identify root cause of trade correction errors and provide solutions as appropriate. Conduct trend reporting and participate in problem solving sessions for continuous process improvements.
Education: High school or GED
1 to 3 years relevant experience required
Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for
education and experience.
Previous operations, processing or customer service experience.
Strong attention to detail, including demonstrated ability to meet accuracy standards in a high-volume processing situation.
Ability to research and resolve problems.
Demonstrated ability to manage multiple priorities in a fast-paced, results driven, transaction based environment.
Ability to effectively and professionally communicate with internal business partners and advisors.
Trading activity expertise.
Understanding of Thomson, BETA, COLA, APL, and various other internal systems (Nice, DocX, SSD).
About Our Company
At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.