About Us:
We are PIMCO, a leading global asset management firm. We manage investments and develop solutions across the full spectrum of asset classes, strategies and vehicles: fixed income, equities, commodities, asset allocation, ETFs, hedge funds and private equity. PIMCO is one of the largest investment managers, actively managing more than $2.2 trillion in assets for clients around the world. PIMCO has over 3,070 employees in 22 offices globally. PIMCO is recognized as an innovator, industry thought leader and trusted advisor to our clients.
PIMCO is one of the world's premier fixed income investment managers with thousands of professionals around the world united in a single purpose: creating opportunities for our clients in every environment. Since 1971, we have brought innovation and expertise to our partnership with the institutions, financial advisors and millions of individual investors who entrust us with their assets. We aspire to cultivate performance and leadership through empowering our people, diversity of thought, and a commitment to an inclusive culture that engages in our global communities.
Position Description:
The Client Operations Solutions team serves as a central operational liaison that focuses on oversight and improvement to the portfolio event process, including setting up new accounts, modifying existing portfolios, and delivering standard reporting. We work cross-functionally to understand client needs, translate them into meaningful plans, and execute accordingly to mitigate risk and build efficiency. Our team also uses data and technology to develop innovative solutions and interacts with various businesses across PIMCO.
As a Client Reporting Analyst, your primary responsibility is to act as an internal resource to support the portfolio event and reporting process/inquiries. You will also contribute to operations-related projects that enhance communications, report optimization, and create operational efficiency. If you are entrepreneurial, proactive about problem-solving, and enjoy working with data and technology, we would like to hear from you!
This role may be based in Newport Beach, CA or Austin, TX.
Position Responsibilities:
- Responsible for client-related audit requests - analysis, production, and distribution:
- Track and analyze all incoming client paper audit requests
- Prioritize requests accordingly
- Leverage PIMCO's client data and systems to accurately complete audits
- Ensure quality, timeliness, and accuracy of work completed
- Participates actively as a subject matter expert or project manager in:
- Enhancing the portfolio event process
- Overseeing low-risk portfolio events
- Any ad hoc projects
- Training sessions provided to other departments / internal clients
- Partnering with technology to automate business processes
- Contributes to the quality of team processes and business acumen:
- Identifying and discussing any perceived gap(s) in operations/business processes
- Recommending improvements relative to risk and/or efficiencies
- Monitoring and updating internal procedures and identifying areas for documentation improvement
- Staying informed on industry developments and actively demonstrating curiosity and initiative to learn
- Contributing to building repeatable, consistent processes to reduce risk and ensure operational efficiency
- Performs additional responsibilities as assigned and maintain a commitment to quality and attention to detail; ensure that all work is completed accurately and on time
Position Requirements:
- Minimum one year of related professional work experience
- Demonstrated experience with project management and process improvement
- Interest in learning about the financial markets and investment management industry
- Demonstrated proficiency with Microsoft Word, Excel, and PowerPoint
- Outstanding analytical and problem-solving skills, both quantitative and qualitative
- Strong interpersonal, organizational, and time management skills
- Excellent written and oral communication skills, with great attention to detail
- Have a client service mindset and exhibit a strong sense of urgency when responding to internal and external requests
- Foster a sense of teamwork, assisting others when needed/required
- Thrive in an ambitious, fast-paced, and professional environment with frequent shifts in priorities as business needs decide
- Outstanding relationship-building skills
- Clear commitment to PIMCO's culture, values, and approach
Benefits:
PIMCO is committed to offering a comprehensive portfolio of employee benefits designed to support the health and well-being of you and your family. Benefits vary by location but may include:
- Medical, dental, and vision coverage
- Life insurance and travel coverage
- 401(k) (defined contribution) retirement savings, retirement plan, pension contribution from your first day of employment
- Work/life programs such as flexible work arrangements, parental leave and support, employee assistance plan, commuter benefits, health club discounts, and educational/CFA certification reimbursement programs
- Community involvement opportunities with The PIMCO Foundation in each PIMCO office
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