Ensure a consistent and effective user experience (UX) within projects. Ensure that applications are powerful, engaging and rewarding by taking a user centered design approach. Work with cross-functional business and technology teams and key stakeholders to transform business and user requirements in to highly effective and usable software solutions. Identify UX research opportunities; assist in designing and executing UX research for technology applications, web sites and other digital experiences across various platforms including desktop, mobile and tablet at Ameriprise.
Responsibilities
- Manage the design of user interfaces during the implementation phase of the project, including the development of wireframes, mock-ups and other project deliverables to illustrate the intended user experience.
- Participate in the strategy phase of projects, providing input for concepts, research plans, and approach for the user experience.
- Present design ideas, including rationale based on customer research and best practices, to the product development team and other key stakeholders.
- Translate business and user requirements into defined UX/UI documentation and specifications, including stories and acceptance criteria for Agile projects.
- Effectively manage team work load and ensure knowledge sharing and cross-training of team members to effectively support the business and execute on team/function deliverables. Develop and maintain a high-performing team through effective hiring, coaching and performance management.
- Participate in peer design reviews/critique, giving and receiving constructive feedback
- Conduct UX research, including competitive research reviews, heuristic reviews, surveys, click studies, card sorting and usability testing. Author and present resulting research reports.
Required Qualifications
- Bachelors degree or equivalent required
- 5-7 years of relevant experience required
- Proficient knowledge of user-centered design process, web best-practices and relevant disciplines, including information architecture, interaction and visual design.
- Strong written and verbal communications skills, including the ability to clearly articulate creative concepts and rationale.
- Proficient prototyping and mockup skills to convey ideas and concepts.
- Experience working with industry standard visualization tools and software (e.g. Photoshop, Adobe Creative Suite, Sketch, etc.).
- Working knowledge of design fundamentals such as color theory, composition, branding, typography and web design standards.
- Ability to work in both waterfall and agile project processes.
Preferred Qualifications
- Certifications preferred: Certified Usability Analyst (CUA)
- 3+ years of broad experience with highly complex web sites and software applications from a user-centered standpoint.
- Experience designing for complex application ecosystems.
- Ability to interpret product requirements documents from a user-centered perspective.
- Working knowledge of usability testing and other research methods.
- Fundamental understanding of project management and business process management concepts.
- Experience leading 1-3 UX professionals or other direct reports.
- Experience designing transactional or complex interactions with consumer and/or B2B platforms.
About Our Company
The Ameriprise Financial Technology team mission is to create innovative technology solutions and engaging digital experiences for our clients, advisors, and employees. We embrace an inclusive and collaborative culture that allows us to partner across the business and lend our expertise in the areas of corporate computing, network infrastructure and security. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Technology.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law. |
