Leadership and Primary ownership of Data Resiliency standards and BAU functions across Enterprise IT
Proven expertise in Disaster Recovery, Data Resiliency Processes, and controls
Experience with Large Data Center Wide Resiliency exercises
Experience automating application recovery plans and execution
Close coordination with various Enterprise Technology Services teams, Risk, Compliance, Corporate Audit, and external Auditors
Scripting skills for automation, development experience is a plus.
What you will be responsible for The IT Infrastructure Operations Manager is a critical role for State Street and responsible for Technology Resiliency Strategy, Automation, Governance Model, Processes, Transformation / Remediation Plan and associated Coordination efforts. The candidate will own and be accountable for the above-mentioned functions that include day-to-day management of Automation, Governance, collaboration across IT departments/Business Units as well as the monitoring and maintenance of the Data Resiliency testing, transformation and ultimately the managing functions for policies, processes and controls.
What we value These skills will help you succeed in this role
Project management expertise in planning and tracking, resolving competing priorities
Self-starter with strong organizational and planning skills
Strategic and solution driven thinker
Challenger mindset, not accepting the status quo
Strong interpersonal skills to developing effective relationships
Excellent ability to collaborate across a variety of stakeholders and drive performance
Experience working with large diverse teams and ability to influence and engage
Highly organized and comfortable holding teams accountable
Experience developing communications and training materials
Strong communication and presentation skills, both oral and written
Ability to analyze data and drive actionable insights from data sets
Education & Preferred Qualifications
A minimum of bachelor's degree, preferably in Computer Science, Information Systems or any branch of Science, Engineering or Technology
A Minimum 15 years of experience in IT in the areas of Applications and/or Infrastructure development, maintenance, support using various technology and databases
Strong knowledge of ITIL (preferably V4) Disaster Recovery, Application and/or Infrastructure, systems development process, SDLC methodologies (Agile and Waterfall a plus)
Proven experience in IT recovery management, Incidents, and problem management
Strong knowledge in Project management and coordination, conducting reviews, providing constructive feedback is a must
Strong communication skills both verbal and written to communicate across various levels of the organization and excellent inter-personal skills
Ability to work under pressure and deliver on tight schedules
Experience with all the Windows Office products Excel, PP, Word and Outlook
Are you the right candidate? Yes! We truly believe in the power that comes from the diverse backgrounds and experiences our employees bring with them. Although each vacancy details what we are looking for, we don't necessarily need you to fulfil all of them when applying. If you like change and innovation, seek to see the bigger picture, make data driven decisions and are a good team player, you could be a great fit. Why this role is important to us Our technology function, Global Technology Services (GTS), is vital to State Street and is the key enabler for our business to deliver data and insights to our clients. We're driving the company's digital transformation and expanding business capabilities using industry best practices and advanced technologies such as cloud, artificial intelligence and robotics process automation.
We offer a collaborative environment where technology skills and innovation are valued in a global organization. We're looking for top technical talent to join our team and deliver creative technology solutions that help us become an end-to-end, next-generation financial services company.
Join us if you want to grow your technical skills, solve real problems and make your mark on our industry.
About State Street What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we're making our mark on the financial services industry. For more than two centuries, we've been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients. Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You'll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential. Inclusion, Diversity and Social Responsibility. We truly believe our employees' diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you. State Street is an equal opportunity and affirmative action employer. #TPEO
COVID-19 Protocols: Complying with State Street's COVID-19 protocols is a condition of employment. Those requirements may vary depending on circumstances and legal requirements, and may include, without limitation, a requirement to be vaccinated (or have an accommodation), to disclose vaccination status, to provide evidence of vaccination status, etc.