We are seeking a Product Owner who will serve as the liaison between business units, technology, and support teams to facilitate product development for a suite of tools. In this role, you will engage with key stakeholders and technology partners and represent the voice of the customer to define, document, and prioritize features and collaborate with multiple agile scrum teams through the product's life cycle including development, testing and implementation. The Product Owner is a contributor to defining the product vision and roadmap, prioritizing the product backlog, anticipating user needs, and serving as the primary communicator between stakeholders, technology, and field user. In addition, the Product Owner plays a key role in the team and tool's strategic direction, defining and recommending new opportunities, and working closely with key stakeholders, including senior leadership, to drive a best in class experience and digital engagement.
- Coordinate the collection, description, analysis and prioritization of requests for new product functionality. Work with key stakeholders to develop, elaborate and clarify requirements, their impact and the real, underlying business need. Produce detailed documentation of business requirements. Work with a cross-functional team to ensure fulfillment of product requirements and evaluate product performance. Identify compelling opportunities for improvement and competitive differentiation. - Lead product design, development, and release processes for assigned technology products and maintain product development road map, ensure alignment with the capability strategy. Act as a technical consultant to the business and lead research and prototyping efforts of innovative technologies and products. Lead complex product road mapping and design activities that require extensive research and analysis to guide the application development process. Drive release planning and monitoring efforts. - Understand usage and satisfaction baseline, set goals and regularly measure and report applicable statistics. Enable the business processes by understanding user needs and how the tools are integrated in to the daily practice/processes. Participate in the creation of detailed use cases that effectively validate user requirements. Participate in user acceptance and beta testing of new products and features. Document and report problems and recommend solutions/improvements. - Develop hands-on, in-depth knowledge of internal and external competitive products and maintain technical analysis of product strengths and weaknesses. Effectively represent and drive business priorities and strategy as decisions are being made about the product road map. Provide input in to the capital expenditures related to assigned assets or products. Prioritize defects and work closely with the development team to deliver high quality products. - Partner with implementation and communication teams to formulate strategies that ensure effective roll-out and adoption of application changes and at the same time minimize disruption to advisors and staff. Develop effective partnerships with key vendors, technology domain owners, business stakeholders and capability business architects to ensure that release time lines and deliverables are met. Develop key connections with end user community to understand product usage at a deep level.
Education: Bachelors degree or equivalent (4-years)
Degree focus in: Business Administration/Management, Project Management, Entrepreneurial Management, Marketing, Management Information Systems
3 to 5 years relevant experience required
*Post-secondary education and relevant work experience may be interchanged to meet the combined total years of minimum required qualifications for education and experience
3 - 5 years experience in software based solutions.
Hands on experience as product manager of software based solutions.
Strong written and verbal communications skills, including the ability to clearly articulate concepts and rationale.
Must possess a solid understanding of digital technologies and best practices.
- Experience working in a highly matrixed organization - Scrum Alliance certification - Experience with management of project and or product budgets. - Experience working in an Agile environment. - Strong communication skills to engage team, facilitate discussions, mentor team members, resolve conflict and mitigate business impediments. impacting successful product delivery.
About Our Company
At Ameriprise Financial, we're not just in the business of helping clients with their financial goals - we also help our advisors and employees reach their true potential by embracing an inclusive and collaborative culture. We celebrate the unique qualities and reward the contributions of our talented, passionate employees. If you're motivated and want to work for a strong, ethical company that cares about you and your community, take the next step with Ameriprise Financial.
Ameriprise Financial is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, genetic information, age, sexual orientation, citizenship, gender identity, disability, veteran status, marital status, family status or any other basis prohibited by law.