At Fitch, we have an open culture where employees are able to exchange ideas and perspectives, throughout the organization, irrespective of their seniority. Your voice will be heard allowing you to have a real impact. We embrace diversity and appreciate authenticity encouraging an environment where employees can be their true selves. Our inclusive and progressive approach helps us to keep a balanced perspective. Fitch is also committed to supporting its employees by advancing conversations around diversity, equity and inclusion. Fitch's Employee Resource Groups (ERGs) have been established by employees who have joined together as a workplace community based on similar backgrounds or life experiences. Fitch's ERGs are available to connect employees with others within the organization to offer professional and personal support.
With our expertise, we are not only creating data and information, but also producing timely insights from every angle to influence decision making in this ever changing and highly competitive market. We have a relentless hunger to innovate and unlock the power of human insights and to drive value for our customers. There has never been a better time to make an impact and we invite you to join us on this journey.
F itch Learning partners with clients to deepen knowledge, develop skills and enhance conduct, delivering positive business outcomes. We have centers in established financial hubs including London, New York, Singapore, Dubai and Hong Kong. We are committed to understanding complex client needs across fast paced financial markets, globally. Our learning solutions encompass expert faculty, e-learning, coaching and blended candidate assessments, improving individual contribution and collective business performance.
Web Delivery Executive
Fitch Learning is a leader in financial services training. With unrivalled breadth and depth of training, the company delivers learning solutions for apprentices and graduates, to those with 10+ years' experience in Financial Services. A truly global company we have offices in London, New York, Chicago, Singapore, Hong Kong and Dubai, providing services to many of the world's top banks and financial institutions.
Fitch Learning is part of the wider Fitch Group which includes Fitch Ratings and Fitch Solutions. Agile and fast-paced we are able to tailor our solutions to a wide range of Financial Services clients with operations in more than 30 countries.
We're looking for individuals with drive, flexibility and passion to help us deliver a world class service to our clients. In return, Fitch Learning offers a fast-paced, start-up like environment with considerable financial backing and stability that you associate with a larger corporate. It's a place where you can really make a difference and progress in your career.
The Web Delivery Executive will be supporting the Platform Manager in the delivery of day-to-day running and development of our websites, platforms, apps and the ongoing systems maintenance. This includes from set ups, configurations, quality assurance, deployments, improving user experience on internal and client facing side. The individual will be collaborating with cross functional teams to help and support their client programme and platform needs.
Maintain and support the day-to-day operational aspects of learning platforms and services
Implement change within continuous integration/delivery pipelines
Resolve bugs and implement change requests
Work closely with Platform Manager to deliver effective feature enhancements
Ownership of assigned Jira requests and ensuring they are resolved within service levels
Implementation of new platform features and development of automated processes
Leverage platform APIs and integrations to facilitate homogeneous UX across disparate platforms
Inform and communicate to stakeholders on project and change progress
Continuously keep up to date with latest industry trends in user experience and EdTech
Support and contribute to the continuous improvement of the Learning Management Ecosystem
You will be an experienced Systems Administrator or Front-end Web developer
Experience in configuring and maintaining large web content platforms
Experience working within cross-functional content and feature development teams
Experience in designing, developing, and building responsive web experiences for both mobile and desktop applications
Ability to communicate with stakeholders of varying levels of technical knowledge
High standards of accuracy, consistency and attention to detail
Skilled problem solver
Fitch Group is a global leader in financial information services with operations in more than 30 countries. Wholly owned by the Hearst Corporation, we are comprised of three main businesses: Fitch Ratings | Fitch Solutions | Fitch Learning.
For more information please visit our websites: www.fitchratings.com | www.fitchsolutions.com | www.fitchlearning.com
Fitch is committed to providing global securities markets with objective, timely, independent and forward-looking credit opinions. To protect Fitch's credibility and reputation, our employees must take every precaution to avoid conflicts of interest or any appearance of a conflict of interest. Should you be successful in the recruitment process at Fitch Ratings you will be asked to declare any securities holdings and other potential conflicts prior to commencing employment. If you, or your immediate family, have any holdings that may conflict with your work responsibilities, you may be asked to divest yourself of them before beginning work.
Fitch is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender expression, gender identity or any other characteristic protected by law.