State Street Global Advisors (SSGA) is currently looking for a Client Service Representative in our cash distribution team. This is an opportunity to work with SSGA and the global cash management product line. SSGA currently manages over $3 trillion in assets and is a leading cash management provider with approximately $420 billion in cash assets.
We are seeking a driven, self-motivated and team oriented Cash Client Service Representative to act as day-to-day contact for cash clients invested in our money market products. In this role you will be able to draw from your previous experiences and further develop your talents through all facets of client service delivery and sales support.
Your responsibilities will include:
Working directly with a Senior Sales Cash Representative to coordinate all aspects of territory management, including arranging client meetings and calls, identifying prospects, and executing on prospecting initiatives
Developing new leads and supporting existing clients
Implementing and improving the client service proposition for our global cash business
Liaising with our transfer agent to resolve client issues
Troubleshooting issues with client-facing infrastructure, operations and service providers
Collaborating and building relationships with a number of different teams within SSGA: legal, compliance, finance, product management, portfolio management
Using your technical and research skills to provide business and operational updates to senior leaders in the cash team
You will keep current with regulation affecting money funds and share updates with the larger team
You will act as a liaison with the website development team to ensure our website is both compliant and presenting clear information to investors
You will assist with preparing and organizing presentations for various meetings and events
You will have the chance to work closely with the sales desks to help support the team's revenue goals
Do you exemplify these critical factors for success?
Minimum of 5 years financial services experience specifically with money market mutual funds
Your desire to increase the firm's assets under management through building and maintaining strong client relationships is evident
Can you demonstrate strong relationship management, sales skills and a close attention to detail?
Are you proficient with database technology and Microsoft Excel?
Your willingness to learn and grow with the team and with the organization make you a great fit for our growing business
Do you have energy, enthusiasm, optimism, a strong work ethic, and a high degree of integrity?
FINRA Series 7 and 63
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
Our promise to maintain an environment where every employee feels valued and able to meet their full potential infuses our company values. It's also part of our commitment to inclusion, development and engagement, and corporate social responsibility. You'll have tools to help balance your professional and personal life, paid volunteer days, and access to employee networks that help you stay connected to what matters to you. Join us!
State Street is an Affirmative Action/ Equal Opportunity Employer/Vet/Disability.