DWP is the UK's largest government department. We help people into work, and make payments worth over ??195bn a year to support some of the most vulnerable people in our society.
We are looking for a Digital Performance Analyst to join our community of tech experts in DWP Digital. We're driving a once-in-a-generation transformation of government services, using fresh ideas and leading-edge technologies to create innovative, scalable and user-centric digital solutions.
The DWP products and services we maintain and modernise will be used by nearly every person in the UK, at key moments in their lives. The scale of what we do is extraordinary, and our purpose is unique. We'd love you to join us.
Details. Work. Performance.
The Digital Performance Analyst conducts analysis by developing performance frameworks and analysing the performance of a service or product against these.
You'll be a custodian of data, who looks to improve how DWP uses and shares insights and the tools they develop, to deliver best services to Citizens.
As our Digital Performance Analyst you deliver performance analysis that helps services to meet the Government's Digital by Default Service Standard.
You are responsible for delivering high-quality analysis of departmental web analytics and other data in relation to digital services.
The key purpose of this role is to deliver accurate and efficient performance reporting and analytical insight for the digital services that you work with.
You ensure the business understands how people are using our digital service(s) and will focus on undertaking analysis that will drive customer-centric innovations and investments to improve the user experience.