Consumer Bank - Business Analytics Manager, AVP (Data/ Modelling)
September 14, 2021
The Business Analytics Manager provides full leadership and supervisory responsibility. Provides operational/service leadership and direction to team(s). Applies in-depth disciplinary knowledge through provision of value-added perspectives or advisory services. May contribute to the development of new techniques, models and plans within area of expertise. Excellent communication and diplomacy skills are required. Generally has responsibility for volume, quality, timeliness of end results and shared responsibility for planning and budgets. Work affects an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family. Full supervisory responsibility, ensuring motivation and development of team through professional leadership to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations as well as direction of daily tasks and responsibilities.
Translate data into consumer or customer behavioral insights to drive targeting and segmentation strategies, and communicate clearly and effectively to business partners and senior leaders all findings
Ensures analytics drive appropriate marketing investment decisions and marketing plan activities
Analyzes performance of marketing programs and business initiatives
Ensures analysis drives appropriate marketing investment decisions and marketing plan activities
Forecasting includes creation of key indicator curves and indices
Work closely with internal and external business partners in building, implementing, tracking and improving decision strategies
Makes and implements recommendations through the use of data analysis and segmentation methodologies
Integrates key profitability drivers and measures of success make pricing offer recommendations and performs adhoc analytical requests
Manages staff. Evaluates subordinates' performance and makes decisions regarding staffing, pay increases, promotions, terminations, etc.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
5-8 years of experience
Advanced analytical and business strategy skills
Effective communication skills
Ability to present to business partners and/or leaders to gain approvals
Project and process management skills
Excellent written and verbal communications skill
Experience with a prior focus in financial services analytics
Solid organizational skills and ability to manage multiple projects at one time
Self-starter who also has a demonstrated ability to work successfully in team environment and drive
Bachelors/University degree or equivalent experience
This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.
Strong analytical and programming skills (e.g. SAS / Python)
Experience in Mainland Banking Industry and Wealth Management Area will be an advantage
Job Family Group: Decision Management Job Family: Business Analysis Time Type: Full time Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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