Take responsibility and ownership of the assigned scope of Investment Compliance operations with a particular focus on IC system conversion project and CRIMS adoption in daily IC production. Lead end to end planning and execution of projects or programs related to IC Delivery and/or State Street Bank GmbH Poland branch. Deliverables will include client and service KPIs, enhanced operating models, business transformation and technology changes. The Operations Manager will also represent IC Poland in various local, regional and global committees and initiatives.
The main responsibilities include:
Take ownership for the execution of goals in the assigned business lines / teams, projects and lead or deliver them within the budget, prescribed timeline and success criteria
Track and manage issues and risks, escalate where appropriate and drive until resolution
Understand, follow and demonstrate compliance with all relevant internal policies, procedures and processes and provide input to the further development of best practices
Building strong connections and relationships with internal and external stakeholders
Provide Vision and Direction to the staff, increase the operating performance of IC processes and productivity of the teams in scope
Serve as a source of technical information to assist teams and clients (if applicable) with Product information, behavioral changes resulting from system conversion as well as regulatory issues
Assess operational effectiveness and make suggestions to streamline and improve upon functions, workflow and processes.