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Picton Mahoney Asset Management

Toronto, Canada

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MacArthur Foundation

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Deutsche Bank

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Goodman Masson

London, United Kingdom

State Street Corporation

Riyadh, Saudi Arabia

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London, United Kingdom

Selby Jennings

London, United Kingdom

Goodman Masson

London, United Kingdom

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R0051393 Compliance L2 Technical Application Support, AVP
Details of the Division and Team: RCA (Regulatory, Compliance, AFC)Production team within Deutsche Bank is responsible for providing technical application support for applications across several lines of business utilizing a follow the sun support model. The Compliance line of business currently has a portfolio of 23 applications.Your key responsibilities: Provide hands on technical support and post-mortem root cause analysis using ITIL standards of Incident Management, Service Request fulfillment, Change Management, Knowledge Management, and Problem Management. Build up technical subject matter expertise on the applications being supported including business flows, application architecture, and hardware configuration. Maintain documentation, knowled


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