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About the role: Global Payments are embarking on an exciting journey to position ourselves for ongoing success in an ever changing environment. As a result, we have some very exciting roles available for candidates who can help shape the evolution of our operations teams, payment applications and transition our group into agile project delivery. In the role, you will be required to: Support and drive complex payment oriented projects that will, enhance the client experience and product features, improve operational scale, standardize global processes and approaches, reduce opportunities for risk and improve margins/reduce costs Manage / Collaborate on deliverables with internal stakeholders such as Product, Technology, Risk, Compliance & more Lead projects from initiation to completion; this would include the initial strategic design, development support in partnership with our technology groups, test execution, operational readiness and then thereafter continuous improvement of any solutions delivered Leverage data analysis and planning skills including quantitative and qualitative analysis, pre and post implementation; using data during project initiation to help determine priorities and business benefit/impact and post implementation to validate and measure success. Demonstrate strong project management, communication and stakeholder management skills with partners of all levels; from your peers to senior OPTISM management Design and coordinate projects through the full DLC (delivery life-cycle); from testing approach and methodology, test case creation and execution, use case/user story creation, UAT environment management, utilizing automation tools and ongoing test automation roadmap/strategy Perform Operational Readiness; ensuring teams running the business are fully engaged, trained, and prepared whilst ensuring the successful adoption of any changes or new solutions Skills we are seeking: Deep practical knowledge and understanding of the payments/banking industry; experience in global cross border and/or domestic payment channels such as RTP, ACH, SWIFT, FED, CHAPS and T2 would be preferable Use of and exposure to agile delivery methods and SDLC (Software delivery life-cycle) would be preferable but is not a requirement; tooling such as Jira/Confluence, methods such as SCRUM and Sprint delivery, User Stories and Design Thinking, product backlog management Strong data analysis and data presentation skills would be preferable but is not a requirement; SQL, Python, R, PowerBI An innovative mind, with a strong hands on mentality and focus on successful execution within challenging deadlines A proven track record of successfully implementing application change, process improvement and new product initiatives A proven multi-tasker, that can operate under pressure and balance multiple priorities and time constraints Team player, someone who is proactive and a self-starter; capable of independent working and collaborating with their peers when needed Desire to transform the way things are; challenge the status-quo, striving for solutions that are best in class Ability to learn new concepts quickly with outstanding analytical skills, structured thinking, ability to connect the dots across similar problem statements and exceptional attention to detail Outstanding communication and negotiation skills both written and verbal Qualifications Bachelors degree or the equivalent combination of education and experience is required. 3-5 years of total work experience preferred. Technical experience preferred. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer. Minorities/Females/Individuals With Disabilities/Protected Veterans. Our ambition is to build the best global team - one that is representative and inclusive of the diverse talent, clients and communities we work with and serve - and to empower our team to do their best work. We support wellbeing and a balanced life, and offer a range of family-friendly, inclusive employment policies and employee forums. Primary Location: United States-New York-Oriskany Internal Jobcode: 70169 Job: Operations Organization: Global Pymnts & Treas Serv Ops-HR06382 Requisition Number: 2113168