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SVP, Digital Product Manager, Regional Customer Segment & Customer Science, Consumer Banking Group
Business Function In the last decade or so most of the banks have transformed the way they serve customers digitally for their various needs. As a bank with an establish network, we have the ability to differentiate ourselves by providing our customers with seamless experiences both online and offline. To do that in the best way possible, we have relooked at the way we service our customers, with a special focus on those areas that require a more human touch. That is why, at DBS, we are on the mission to deliver hyper-personalized journeys for our customers, but also our employees, using data and artificial intelligence to increasing the customer engagement, our frontline productivity, and as well as a positive impact on our top line.


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