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Missouri State Employees' Retirement System

Jefferson City, Missouri

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Texas Permanent School Fund Corporation

Austin, Texas

Picton Mahoney Asset Management

Ontario, Canada

Texas Permanent School Fund Corporation

Austin, Texas

Texas Permanent School Fund Corporation

Austin, Texas

Picton Mahoney Asset Management

Toronto, Canada

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MacArthur Foundation

Chicago, Illinois

Goodman Masson

London, United Kingdom

PER, Private Equity Recruitment

London, United Kingdom

Selby Jennings

London, United Kingdom

Oxford Knight

London, United Kingdom

PER, Private Equity Recruitment

Abu Dhabi, United Arab Emirates

PIMCO

Newport Beach,

S&P Global

Singapore, Singapore

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Meketa Investment Group

Portland, Oregon

eFinancialCareers

London, United Kingdom

PIMCO

Newport Beach,

Selby Jennings

London, United Kingdom

Morgan McKinley

Sydney, Australia

Selby Jennings

New York,

Selby Jennings

Chicago,

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Complaints Analyst
Complaints Analyst You will be responsible for the end-to-end management of complaints, including escalations to the Financial Ombudsman and regulatory reporting, together with driving the risk management framework across the team to help manage and mitigate risk, drive operational improvements and enhance customer experience. Ideally, you will be currently working in a customer service related role with good knowledge of the payments industry. The knowledge, skills and experience you need: In depth knowledge of the FCA Complaints Process Experience in handling complaints, including root cause analysis and managing escalations to the FOS Ability to produce insightful MI and support the regulatory reporting processes f


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