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Business Function Group Finance aims to deliver world-class standards in reporting, financial planning and finance processes. We provide insights and analyses that help the bank make sound business decisions - whether in the areas of product development or customer profitability. We also provide capital management, business planning, forecasting, and tax and accounting advisory services. The bank is also a certified Accredited Training Organisation (ATO) for the Singapore Qualification Programme by the Singapore Accountancy Commission and an Association of Chartered Certified Accountants (ACCA) Approved Employer. Job Description
Maintain system parameter requests for regional countries within standard agreement timelines
Ensure completeness and correctness of regional countries instructions before processing
Have a good understanding of the Bank's policies and maintain high standards for documentations to adhere to Bank's best practices, compliance and controls
Conduct request monitoring, follow-ups on end-to-end process for handling cases
Collaborate with & participate in discussions actively with regional country requestors and technical team to ensure system issues and problems are timely resolved
Provide regular status updates to regional countries in an organised manner
Handle & assist regional country enquiries
Support in preparations and updates of documentation materials
Participate in assigned UAT and live verifications for system enhancements and defect fixes implementation where applicable, and in adhoc assignments and projects.
Diploma or Degree holder with minimum 3 years of operations &/or web-based system experience in Banking or Finance industry.
Good team player with good working relationship & interpersonal skills
Clear and effective oral and written communication skills.
Experience in Finacle system or web-based system will be highly advantageous.
Proficient in MS Office Suite.
Independent worker with initiative to see end-to-end completion of each task
Strong ability to multi-task to handle large volumes within tight timelines with an eye for details and high accuracy levels
Open mindset and ability to adapt to changing priorities
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements