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You're motivated & always thinking outside of the box
We are passionate about offering our staff work life balance
Together we place customers at the centre of what we do
Do work that matters Business Bank (BB) offer a wide range of services and solutions to our small to medium, enterprise customers and our regional and agribusiness customers. We also take care of our corporate and institutional online trading customers.
See yourself in our team The Analytics, Data & Decision Science team aspires to be the best analytics team in CBA. BB Remediation & Controls Analytics is a 'ring fenced' analytical function in ADDS to support the customer remediation activities of BB Risk and Controls.
The Remediation & Controls Analytics team goals are:
Assisting the business to close high priority remediation items by working collaboratively with BB Risk and Controls
Uplift people capabilities in data and analytics through engagement networks and community forums
Deliver at pace, with quality through continuous improvement and governance
Build out control uplift related analytical capabilities to make CBA a safer bank
Drive stakeholder outcomes to deliver better customer experiences when incidents occur
We're interested in hearing from people who can;
Provide analytics support to remediation, risk, strategy and product teams
Actively manage relationships with various stakeholders and promote a data driven decision making culture aligning to business priorities
Perform complex behavioural and descriptive analysis/segmentation to identify opportunities, remediation activities and produce insights to improve efficiency and effectiveness
Identify and implement new applications of data for opportunities
Work closely with Remediation teams, strategy, product and risk to identify Issues Impacting customers
Our ideal candidate will demonstrate experience in the following;
Knowledge of BB business (customers, products and related systems/processes)
You have a good knowledge of SQL (especially Teradata), including functions, CTEs, etc
You have experience with Python (regular expression) and other analytical tools and platforms.
You are comfortable engaging with senior stakeholders unsupervised
You are resilient and proactive even if you aren't directly accountable for the outcome.
You have experience with project and workload management
You value diversity (of all kinds) and will be comfortable working in a team that prides itself on this
You have the ability to approach complex and ambiguous business problems in a methodological and solution focused way
If this sounds like you - apply today!
If you're already part of the Commonwealth Bank Group (including Bankwest), you'll need to apply through Sidekick to submit a valid application. We're keen to support you with the next step in your career.