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Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our business partners through our multiple banking delivery channels. Responsibilities
Generate Management reports - Mining and analysis of data, with the view to identify, measure, monitor, review on performance metrics, opportunities and areas of improvement.
Handling of requests from operations to make changes to tools - Observations and clocking of process timing, and identify problem trends for improvement actions
Prepare presentation materials or perform metrics analysis for periodic management reviews.
Conduct MTK training for SG CBO staff
Participate in MTK re-platform projects
Minimum 1-2 years of experience in the banking industry
Good attitude to handle new and challenging tasks
Ability to adapt to changing requirements
Independent, proactive, and self-motivated
Good interpersonal and communication skills
Able to multi-task and work under tight deadlines and to be able to take initiative to improve the current management tools
Proficiency in Microsoft Office, particularly Excel, PowerPoint & Knowledge on VBA added to advantage
Knowledge of using QlikView
Apply Now We offer a competitive salary and benefits package and the professional advantages of a dynamic environment that supports your development and recognises your achievements.