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IBM's Industry Consultants are essential to our clients as they work to reinvent themselves for the future. Join our highly visible and highly skilled team of global consultants as we strive to accelerate sales, deliver client engagements, and build IBM's market eminence. If you are a forward-thinker and a curious intellectual, we welcome you to apply for your next exciting career challenge!
Your Role and Responsibilities
As an Migration Factory - Application Consultant you will be the technical leader and subject matter expert engaged in the solutioning and delivery of our complex migration, move and modernise cloud-related projects. Working in partnership with the wider project team, you will assist with the overall technology strategy and architecture/design for complex migration, move and modernise cloud-related projects for your clients. You will work on optimising resources to meet project constraints taking into account such concerns as client budget, skills availability, and complexity of the project/solution. From a client perspective you will deal with teams focused on designing, building, managing, transforming, migrating and expanding their services on cloud, on-premises, and hybrid solutions as required. Your role will also be to build trusted and ongoing relationships with key client stakeholders. You will join our ANZ Build-on/Move-to Cloud team within IBM's Hybrid Cloud Transformation unit. This is a key growing business area for IBM, delivering move and modernise services in cloud transformation to our clients across Hybrid / Multicloud environments. We're responsible for delivering on application roadmaps, migration, modernisation and operating models in a Hybrid / Multicloud world - for some of the biggest and most complex integration programmes in the marketplace. You will perform a lead role working on challenging propositions and for demanding customers. You will need a passion for delivery excellence. On a day-to-day basis, you will shape, solution and sell strategies for complex cloud modernisation programmes, from early client conversations to closing deals and helping mobilise effective delivery teams. You'll oversee the quality of our biggest programmes and services, liaise with clients and provide expert consulting services. For two years in a row, IBM has been named a leader in the IDC MarketScape on Cloud Professional Services. Businesses across the U.S. recently ranked IBM as the number one cloud computing provider. Clients around the world are using IBM cloud centres spread across every major market to help them adopt cloud for growth and innovation IBM's value to clients includes IBM's business consulting division, which brings expertise in aligning technology strategies with business strategies to enable innovation, acceleration, and value realization through client solutions and services. IBM consultants have a global reach and are dedicated to working face-to-face with clients to address all of their industry and transformative needs as they reinvent themselves for the future. We are seeking individuals with a passion for transforming clients into a better future and that possess a blend of general business and technology strategy skills. In this role, the Application Consultant is responsible for identifying and understanding client needs and objectives and formulating solutions that align to client strategic needs. You may also work as the initial contact in a cross IBM brand opportunity, so they will need to build and manage relationships and have the ability to represent IBM's broad technology strategy capabilities. Responsibilities:
Analyse business processes and workflows with the objective of finding out how they can be improved to enable the most value experiences for customers and end users. This requires constant collaboration and feedback into the design research, journey maps and service blueprint.
Facilitate workshops, and document any information elicited using storyboards, process maps and business requirements documents.
Able to see the big picture, understand project objectives and be able to apply the understanding of how processes should work to operational improvement initiatives.
Develop and present new process designs to stakeholders for discussion.
Become a trusted advisor, with business development responsibilities, to our clients and help them connect their cloud and digital strategies to their business needs
Understand our client's strategic needs, short and long-term business objectives and then articulate and formulate proposals and statements of work which are aligned
Establish client value propositions that tie key strategic, financial, and operational metrics directly to near and long-term business improvement.
Defining scope for client engagements and developing the basis for estimate
Articulating and formulating solutions for proposals and statements of work that align to the client needs.
Experience in working with geographically spread team and offshore.
Lead and manage teams project across global locations
Participate in envisioning future industry trends and strategic technology domain solutions
Build and maintain relationships with and advise various levels of stakeholders.
Assist in defining the Build-on/Move-to Cloud portfolio of offerings and continually seek opportunities to develop business
Contribute to external eminence of IBM and the Build-on/Move-to Cloud Practice through conferences and seminars
Drive professional development of junior level IBM Build-on/Move-to Cloud team members
This position may require significant domestic and global travel.
Australian citizen / permanent resident.
Experienced in applying systems thinking to break complex problems into smaller executable components that can be sequenced and delivered incrementally
Ability to gather and evaluate user and business requirements to design intuitive and human centred solutions and workflows
Ability to frame questions, conduct workshop with stakeholders, understand pain points and synthesise findings to gain insights that inform the design process
Ability to conduct quantitative and qualitative user research at all stages of project development
Ability to map value chains and business processes and identify optimisation opportunities
Ability to re-engineer and design future state workflows to enhance user experiences and simplify the technology landscape
Experience with interpreting data architectures and strategies
Experience working in agile environments
Exceptional communication and storytelling skills; fluency and confidence in inspiring teammates and engaging stakeholders at multiple levels including operational staff, managers and executives
Experience in working with development and product teams to communicate process requirements with focus on both the user experience and the technical solution
Background in organisational and/or service design
Experience in lean process design
Six sigma certified - green belt or higher
Awareness of value framework, business drivers and levers
Excellent communication, interpersonal skills and stakeholder management
Data driven decision making
Analytical, and drive value analysis
Empower, teach and motivate squad members
Deep expertise in the practise of Agile, particularly Scrum and Kanban
Experience in design thinking, user research and service design
Sign me up! If you tick these boxes and are ready to start your next challenge with a career at IBM - click "Apply" today. To find out more, head to www.ibm.com.au/careers GBSskills_ANZ