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The Operational Risk Sr Manager accomplishes results through the management of professional team(s) and department(s). Integrates subject matter and industry expertise within a defined area. Contributes to standards around which others will operate. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the entire function. Requires basic commercial awareness. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Has responsibility for volume, quality, timeliness and delivery of end results of an area. May have responsibility for planning, budgeting and policy formulation within area of expertise. Involved in short-term planning resource planning. Full management responsibility of a team, which may include management of people, budget and planning, to include duties such as performance evaluation, compensation, hiring, disciplinary and terminations and may include budget approval.
Establishes and oversees the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks.
Assesses risks and drive actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices.
Governance and oversight may include (not limited to) technology operational risk, risk for example.
Establishes and maintains a robust control environment and culture within the Citi businesses worldwide.
Assists management in achieving and maintaining strategic objectives, promotes efficiency, reduces the risk of loss and helps ensure compliance with corporate polices, procedures, laws and regulatory requirements.
Assists in assessing current status of all regulation related controls
Recommends control enhancements as needed
Identifies best practices to be shared with global Citi businesses
Develops and maintains tracking metrics for management reporting and escalation
Establishes a rapport with Business Managers, Compliance, Internal Audit and Legal.
Develops a broad and detailed understanding of the organization's landscape, culture and technology.
Understands the various businesses and the applicable regulations which govern
Has the ability to operate with a limited level of direct supervision.
Can exercise independence of judgement and autonomy.
Acts as SME to senior stakeholders and /or other team members.
Ability to manage teams.
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
Risk Identification Analysis and Assessment:
Identify trends and themes, use leading indicators and proactively analyze various data sources to form an independent assessment/opinion that indicate emerging operational risks
Lead and drive Business across the Hong Kong franchise to review the Global Operational Risk Appetite Framework, identity the risk applicable at the locally-incorporated legal entity level, establish Risk Appetite Statements and set up the appropriate risk metrics / key indicators to monitor and report operational risk.
Op Loss Analysis: understand how losses were incurred, determine lessons learned, identify root causes and use for risk mitigation activities as outlined below Review and approve new product proposals/product programs as well as the sale or purchase of any business
Key partnership and growth opportunity within the HKSAR hub footprint, in support of the franchise risk and control objectives.
Job Family Group: Risk Management Job Family: Operational Risk Time Type: Full time Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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