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Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance, term loans and foreign exchange. Through our continued commitment, DBS has cultivated long-standing relationships with its customers in the region that are based on account relationship management, service differentiation, product development and rigorous credit standards.
To review documents and conduct KYC: verify UBO/ understand business/ assess AML risk, comply applicable policies and requirements
To identify cases with potential red flags on possible fraudulent applicant and escalate
To approve cases submitted by KYC officers or to endorse recommendation for approval by Team Head
To deliver quality service to prospective customers
To ensure and to maintain turnaround time of cases within timeline/ service standard.
To achieve new account application target on a week to week basis; enable IBG business for new customer acquisition
To supervise progress and quality of account opening by KYC officers and provide coaching and guidance to team members
To motivate and drive teams to effectively maintain accounts quality
To conduct knowledge sharing and coaching to new members and to the team as and when necessary
To liaise and work with internal departments/ RMs/ CSO to facilitate a smooth delivery of customer service and to accomplish assigned tasks
To perform other administrative & operations works as required
Ensure compliance of mandatory banking processes
To participate the rollout of bank's driven transformation project
University graduate with minimum 7 years' working experience in banking industry within which 3 years in relevant role preferably with people management skills.
Good knowledge and understanding of AML/CFT risk
Good interpersonal skills, able to communicate with customers and internal stakeholders effectively
Concern for data accuracy and attention to details
Strong analytical thinking and problem-solving ability
Good product & process knowledge
Excellent leadership and coaching skill
Proficiency in the use of MS Office including Excel.
Good multi-tasking skills and ability to work independent and under pressure
Proficiency in both English and Cantonese. Mandarin is highly preferred
Professional qualification of CAMS or equivalent is desired