In order to search for jobs specifically for CAIA Charterholders or those pursuing the CAIA Charter please enter “CAIA” in the search panel.
This will enable you to search for CAIA specific roles globally.
The APAC KYC Business Support Unit (BSU), Corporate Bank is a newly function within Client Lifecycle Management, COO Operations. The team acts as a Front Office support function for the Corporate Bank Relationship Managers and wider business, in relations business related tasks connected to the Know Your Client (KYC) and Off-boarding processes within the bank.
The function acts as a go-between the Front Office sales / relationship managers, the wider KYC Ops organisation and other supporting functions within the bank – to ensure:
Accurate maintenance of the client perimeter
Pre Off-boarding reviews / checks are preformed to avoid core clients being off-boarded Assignment and attestations of Accountable Client Owner (ACO) tasks Monitoring progression of Business related tasks for KYC Process (KYC Approvals / Account Activity Reviews)
You can expect:
Flexible benefits plan including virtual doctor consultation services Comprehensive leave benefits Gender Neutral Parental Leave Flexible working arrangements 25 days of annual paid leave, plus public holiday & Flexible Working Arrangement
Your key responsibilities:
Manage day to day workload, performance and delivery of the BSU team members supporting the ACO and Process work stream within the BSU function Stakeholder Management to Corporate Bank APAC ExCo members Capacity utilization analysis, planning & capacity allocation within the team Key gatekeeper of CB BSU enhancement/improvement wish list/issue log and interfacing with global counterparts and external parties to deliver enhancements Allocating of work to BSU team members and setting daily / weekly targets / deliverables Monitor and escalate any process abnormality to team members/management or global counterparts Manage team reporting / MIS to highlight key initiatives and team achievements Manage new Adhoc queries/initiatives from global counterparts People management – coaching, motivate and inspire team to deliver beyond BAU and grow Guidance to team members on any queries/issues and act as escalation point
Your skills and experience:
Overall 8 years of experience with at least 5 years of experience in the Banking/Finance industry, with 2 years of experience in client on boarding/KYC environment/business management and/or Corporate Bank a major plus Excellent communication and stakeholder management skills Some Project Management experience will be valuable Strong time management, organizational, planning and follow-up skills; ability to multi-task effectively Ability to analyse complex problems, define solutions and drive implementation in a global arena Ability to manage teams locally and virtually Excellent team work spirit and possess positive working attitude Able to cope well under pressure and manage workload with coming deadlines Eye for detail, willingness to question current state practices and drive process efficiency Ability to apply regulatory guidance to review process in absence of written policy Dynamic thinking and highly adaptable to constantly changing environment Ability to work with information/files receiving from multiple directions and able to identify actions / next steps based on complex / multi source data Ability to build relationships by communicating, influencing and negotiating effectively with business heads, senior managers, consultants, technical experts across the whole department and business users and with global teams. Strong MS Office skills – including excel
How we'll support you:
Flexible working to assist you balance your personal priorities Coaching and support from experts in your team A culture of continuous learning to aid progression A range of flexible benefits that you can tailor to suit your needs Training and development to help you excel in your career