The Role / Responsibilities:

• Support new deal set-up, data capture (e.g., amendments), lifecycle data maintenance, data quality assurance and tracking support to the rating analysts within the designated Line of Business (LOB)
• Performs administrative tasks including but not limited: to data updates, prepares rating action, bulk rating actions, publishing ratings, research and press release templates and disclosures consistent with regulatory requirements, internal policies and guidelines for designated LOB support; participates in projects
• Monitors designated mailboxes to ensure timely and effective handling of internal and external client requests.  Organizes work to meet deadlines and time sensitive requests/projects. 
• Facilitates resolution to technical issues and/or more complex external inquiries with supervision by Senior Financial Data Associate/Specialist/Team Leader
• Builds positive relationships with clients to ensure customer satisfaction
• Demonstrates the ability to deal professionally with clients.  Delivers high level of service across high volume of transactions.
• Promptly and efficiently escalates conflicts/problems/database/data inconsistency
• Able to identify and research issues and/or discrepancies with data and/or requests for follow up with the analyst. 
• Resolves basic client inquiries (both internal and external clients)
• Demonstrates increasing awareness of procedures, guidelines and regulatory requirements as it pertains to their job function by asking relevant questions.
• Liaison with Rating Teams and other Moody's departments (Commercial, Information Technology, etc.) as required
• Provide back-up coverage for designated associate in the event of absence and holidays to ensure seamless service to GMO clients
• Willing to accept new challenges
• Demonstrates flexibility with last minute changes in commitments and deadlines
• Contributes positively to the team even under pressure or when performing routine and/or administrative tasks
• Places interest of the team above individual self-interest
• Continue to develop broad based knowledge of financial instruments, terminology, and related business practices

​Qualifications:

• Fluent in English, native Japanese is a good plus. 
• Entry level position.  Some relevant work experience and/or relevant internship experience preferred. Previous financial data or product experience would be advantageous.
• Undergraduate/first-level degree 
• Excellent attention to detail and ability to complete repetitive process with no error
• Clear written and verbal communication skills with an ability to communicate complex business concepts to a senior audience.
• Highly organized and efficient
• Competency in Microsoft Office (Outlook, Excel, Word and PowerPoint.)
• A strong client focused orientation with the drive and enthusiasm required to achieve results and assume customer satisfaction. 
• Strong interpersonal and teamwork skills
• Works using own initiative and without close supervision
• Strong administrator with excellent administrative skills