Key Responsibilities :

• Lead and manage on strategic and tactical initiatives and collaboration amongst Business units and Support units
• Drive alignment between Bank-wide / Operations / Corporate Services on transformation initiatives
• Drive the taskforce / project team from project scope, plan and executable actions to support the Bank's strategic direction such as FinTech transformation for cost and operational efficiency, standardization and business growth
• Act as Change Agent on all transformations and initiatives with involvement from Operations Management Group
• Understand needs and concerns of BUs and Operations units, identify areas for improvement in regard to cost optimization, operational efficiency and customer satisfaction and convert opportunities into execution
• Drive the taskforce/ project team to formulate project plan, and fulfill compliance and risk control requirement, efficiency improvement and customer experience.

Requirement:

• University graduate in Business Administration, Accounting, Information Technology or related professional qualification
• Minimum 8 years' working experience in banking industry, preferably with frontline or operations experience in process design, project management and operational risk management
• Good command of both written and spoken English and Chinese (including Putonghua)
• High proficiency in Microsoft Word, PowerPoint, Excel and Visio