You can expect:

• Competitive Salary and non-contributory pension
• 25 days annual leave plus generous number of public holidays
• Life Assurance and Private Healthcare for you and your family
• A range of flexible benefits including retail discounts, gym benefits, well-being incentives
• The opportunity to support a wide ranging CSR program plus take volunteering leave days                     

Your key responsibilities:   

• Delivering as per APAC and Global Operations  strategy on key aspects of Service Delivery , Cost , Risk & control , Transformation & efficiency /Process Improvement , People , Regulatory compliance , Vendor Governance requirements ( Offshoring )
• Successful execution on Business strategy on client, revenue , cost and Service
• Lead and drive initiatives that make Deutsche an employer of choice
• Lead & deliver on the global Transformation initiatives ( eg Operational engineers , Tech 4 ops ,Deployment of emerging technologies like RPA /AI/Bots )
• Manage teams performing various processes within Operations.
• Continuously deliver to the Resiliency & BCM strategy
• Culture of adherence to the risk & control framework in line with Regulatory requirements / Internal policies /Audit standards
• Strong engagement & governance model with Regions /Branches serviced ( including delivering to offshoring /vendor governance requirements/Transitions framework )
• Liaise with stakeholders and Vendor Management team for various aspects relating to Service delivery of the team

People Management

• Delivering on People strategy of Talent Acquisition , Talent development , Talent Retention and Growth .
• Strong engagement model for enhanced retention and Deutsche Bank being seen as a preferred employer of choice .
• Takes ownership for own career development for self as well as teams by actively driving identification & execution of personal development plans.
• Acts as a role model for employees
• High performance culture which is integrated with Banks Values and Beliefs
• Driving culture of Strong Performance Management

Your skills and experience:

• Candidate should have a minimum of 15-20 years of business experience in Banking operations and working knowledge of various banking products like FX, Fixed Income or Corporate Banking Products with a proven track record for managing multiple teams, processes, functions and driving change.
• Proven track record of managing service delivery for multiple geographies / function / large teams
• Proven track record of driving transformation initiatives involving Deployment of RPA /AI / BOTs
• Energetic and capable of multi-tasking in a fast-paced environment.
• Be responsible for and willing to continuously invest in learning/training to stay abreast of constantly changing industry trends / client requirements and newer products /processes
• Strong communication skills essential for interacting at all levels across business disciplines, regions and branches .
• Strong influencing skills essential. Capable of assertively interacting with business stakeholders and regions / branches ( internal stakeholders ) in order to resolve day to day issues, control risks and improve operational efficiency.
• Strong problem solving skills/ability to hold clear and concise conversations with internal and external business partners.
• Develop new processes and re-engineer current processes to meet changing needs of the business and deploy emerging technologies like AI /RPA / BOTs
• Highly organized individual with attention to detail and excellent ability to execute on deliverable.
• Experience in working with business and technology partners to develop functional specifications /road-map to address complex business needs/ process improvements
• Leader who works effectively in a team setting and is creative about providing innovative solutions (new processes, technologies and approaches).
• Successful Track record of working in a matrix / global environment .
• Good understanding of Regulatory & Compliance , internal Risk & Control framework governing Payments & Operational Risk Management
• Solid technical and commercial understanding of the Operations Products as well as Operations processes
• Effective Stakeholder management Skills, Service Delivery Experience, Delegation. Decision making and leadership skills.
• Strong People Management skills
• Ability to lead Change and effectively create Business Proposals / Senior management reviews /presentations and communications to clients internally and externally.
• Transitions framework & delivery to Vendor governance requirements in a Offshore environment

How we'll support you:       

• Flexible working to assist you balance your personal priorities
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs
• Training and development to help you excel in your career